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Yasmine Ghoniem, Senior Students Experience Officer

Yasmine Ghoniem

Senior Students Experience Officer·ESLSCA University

United Arab Emirates

Bachelor's degree, Languages and Translation

Work experience

Total years of experience: 7 years, 6 months

Senior Students Experience Officer

January 2024 - Present

ESLSCA University

Cairo, Egypt

January 2024 - Present

I am responsible for handling all implementation of Executive Education programs from the scheduling phase, going through classroom or online support till the completion and graduation of participants.

Company industry:
Higher Education
Job role:
Training and Development

Senior Student Experience Officer

January 2024 - Present

ESLSCA University

Cairo, Egypt

January 2024 - Present

Main Accountabilities:
• Handles all training program operations and logistics;
room reservations, Scheduling and any other pre course
preparations.
• Communicates both instructors and participants of set
schedules including exact dates, timings and designated
venues.
• Sends final list of participants to instructors prior to
program start.
• Coordinates and ensures that all learning materials are
ready, printed or made available online to all
participants in a timely manner.
• Handles attendance with instructors and keeps records
and sends warnings to participants violating the
attendance policy.
• Implements the course evaluations and compiles a
report of feedback from all participants for quality
assurance purposes.
• Ensures sharing all training related files throughout the
course to all participants (assignments, quizzes,
projects, presentations. etc.)
• Handles the proper video coverage and keeps record of
course footage.
• Provides any technical support to participants, using
program related interfaces or fulfilling course
requirements.
• Complies the participants grades throughout the course
and presents a total grades record for each participant.
• Performs any other related tasks as per the request of
direct manager.

Company industry:
Primary, Prep, & Secondary School

Student Enrolment Officer

January 2023 - January 2024

ESLSCA University

Cairo, Egypt

January 2023 - January 2024

Responsible for handling all Executive Education enrolment related activities, starting from communicating with leads, presenting programs and benefits. I also build extended relationships with potential and existing customers to finalize enrolment process of applicants.

Company industry:
Higher Education

Student Enrolment Specialist

January 2023 - January 2024

ESLSCA University

Cairo, Egypt

January 2023 - January 2024

Responsible for handling all Executive Education enrolment
related activities, starting from communicating with leads,
presenting programs and benefits. I also build extended
relationships with potential and existing customers to
finalize enrolment process of applicants.

Company industry:
Primary, Prep, & Secondary School

Office Manager

July 2022 - November 2022

Intersport

Cairo, Egypt

July 2022 - November 2022

Organizing and coordinating office administration and procedures, to ensure organizational effectiveness, efficiency, and safety. Responsible for developing intra office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, and task delegation.

Company industry:
Sales Outsourcing

Office Manager

January 2022 - November 2022

INTERSPORT

Cairo, Egypt

January 2022 - November 2022

Organizing and coordinating office administration and
procedures, to ensure organizational effectiveness,
efficiency, and safety. Responsible for developing intra
office communication protocols, streamlining administrative
procedures, inventory control, office staff supervision, and
task delegation.

Company industry:
Retail & Wholesale

Administrative Assistant

July 2021 - July 2021

SAVILLS EGYPT

Cairo, Egypt

July 2021 - July 2021

Assisting with the day-to-day operations of the office by doing tasks such as filing paperwork, answering phone calls, preparing documents for meetings, and managing the calendar of my supervisors. Providing support to managers, other employees, and office visitors by handling a variety of tasks to ensure that all interactions between the organization and others are positive and productive. Also, I compile and update employee records (hard and soft copies) and process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.). Coordinating HR projects (meetings, training, surveys etc.).

Company industry:
Facilities & Property Management

Administrative Assistant

January 2021 - January 2021

SAVILLS Egypt

Cairo, Egypt

January 2021 - January 2021

Assisting with the day-to-day operations of the office by
doing tasks such as filing paperwork, answering phone calls,
preparing documents for meetings, and managing the
calendar of my supervisors. Providing support to managers,
other employees, and office visitors by handling a variety of
tasks to ensure that all interactions between the
organization and others are positive and productive. Also, I
compile and update employee records (hard and soft
copies) and process documentation and prepare reports
relating to personnel activities (staffing, recruitment,
training, grievances, performance evaluations etc.).
Coordinating HR projects (meetings, training, surveys etc.).

Company industry:
Real Estate

Customer Support Agent

September 2017 - July 2020

Vodafone International Services

Cairo, Egypt

September 2017 - July 2020

Company industry:
Telecommunications

Education

6th Of October University

September 2019

September 2019

Bachelor's degree, Languages and Translation

Egypt

Kawmeya Girl's College

September 2014

September 2014

Diploma, American Diploma (SAT)

Egypt

Skills

Coordination
Expert
Coordination
Expert
Back Office
Expert
Back Office
Expert
Management
Expert
Management
Expert
Communication and Handling
Expert
Communication and Handling
Expert
EXECUTIVE DEVELOPMENT
Expert
EXECUTIVE DEVELOPMENT
Expert
OPERATIONS
Expert
OPERATIONS
Expert
LOGISTICS
Intermediate
LOGISTICS
Intermediate
QUALITY ASSURANCE
Expert
QUALITY ASSURANCE
Expert
COMPUTER GRAPHICS
Intermediate
COMPUTER GRAPHICS
Intermediate
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
ADMINISTRATIVE SUPPORT
Expert
ADMINISTRATIVE SUPPORT
Expert
INVENTORY CONTROL
Expert
INVENTORY CONTROL
Expert
ORGANIZATIONAL EFFECTIVENESS
Expert
ORGANIZATIONAL EFFECTIVENESS
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
FILING
Expert
FILING
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert

Languages

English

Expert