cabin crew
flydubai
Total years of experience :15 years, 3 Months
Duties:
- Responsible for the safety and comfort of passengers.
- Doing routine safety checks before take-off.
- Welcoming passengers as they board the plane and helping them find their seats.
- Attending pre-flight briefings.
- Dealing with high-net worth individuals in a professional and mature manor.
- Making sure that the aeroplane is clean and tidy before passengers come on board.
- Prior to take off making sure all passengers have their seat belts on.
- Demonstrating to the safety procedures to follow in a emergency situation.
- Contributing to a customer’s in-flight experience.
- Circulating and collecting customs and immigration documents from passengers.
- At the end of a journey completing a flight report recording any incidents.
- Promoting the sale of duty-free products.
- Serving meals and drinks to the passengers throughout the flight.
- Dealing with difficult passengers & situations politely but firmly.
- Doing Interviews with people to select my team.
-Ensured customer concerns were solved effectively and promptly to deliver an excellent customer services
-Organized details of the scheduled activities of the staff. -Coordinated with the manager the monthly meetings with the executives of the company.
-Ensure all products and displays are merchandised effectively in order to maximize sales and profitability.
-Forecast scheduling needs and ensure sufficient associates on the
floor to meet customer demand.
-Responsible for sales and profit performance.
-Worked with buyers and planners to identify high profit sales items. -Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
-Regularly visited relevant competition to maintain an awareness of store performance issues and market trends.
I had one month training with al Tayer company: providing excellent customer services
• Building rapport, qualifying buyers by understanding, interests and requirements of buyer, matching interests and requirements to various models.
• Negotiating price; asking sales; completing sales or purchase contracts; closing sales by overcoming objections; explaining provisions and financing.
• building database with my customers by take their numbers and emails
to tell them in the future about our offers
and our new collections to increase my sales every month and achieve my target
• sending daily report to my manager by email about the world fashion news
• building good and friendly relationship with the customers by providing them an extra service
to satisfy them and increase their loyalty
• check the products every morning to ensure that they have the security and price tags
• make cross selling to ensure achieving my target
• Checking quantities of goods on display and in stock.
Attendance compliments:
• I have received two green cards from my compan
(green card : the company give that card to the employee when he doing extra job)
• I received many customers compliment from VIP customers
-Created and maintained excellent relationships with new and existing customers.
-Successfully developed my own sales strategy in order to manage time wisely and assist customers in a higher professional courteous manner.
-Maintained strong and extensive knowledge of all vehicle features, makes, and models and inventory in order to consistently provide the best customer service.
-Presented vehicle prices, interest, and payment numbers to customers, provided financial advice; communicated with sales managers and finance managers in order to close deals and maintain loyal customer base.
-Cohesively worked with sales managers to ensure individual and department sales goals are over exceeded and timely met.
-Followed up on all sales leads from a variety of sources in efforts to bring in customer.
3\4