IT Manager
Innova Health Care
مجموع سنوات الخبرة :23 years, 4 أشهر
extended company under the Health House pharmacies, whose branches are spread throughout the capital, Riyadh. Saudi Arabia, Innova Healthcare also includes more than 280 branches distributed in 12 cities.
Company Industry: Pharmaceutical retail
Job Role/Department: Information Technology
Job Description
• Develop annual business plans for the department and identify the activities and tasks necessary for their success in line with Company own strategies and objectives.
• Contribute to the provision of advanced technical support through the design of systems and technical solutions and guide the departments eforts in line with Company strategic directions and the needs of diferent sectors.
• Follow-up and study all reports and outputs of studies and research on the best and most recent developments in the field of IT solutions, to ensure that the technical solutions currently applied in Company comply with the best practices and latest developments, as well as study the relevant recommendations for improvement measures.
• Supervise the management of technical solutions design and development projects for the technical and financial operations of various Company sectors through participation in budget planning, and revise and manage contracts and others to support their needs and operations continuity.
• Supervise the management of relationships with systems and technical solutions service providers and supervise mechanisms for continuous communication with them to ensure that technical support is provided when needed for any technical challenges that may arise.
• Direct the process of identifying, analyzing, mitigating, escalating and addressing IT solutions projects risks as appropriate to business requirements.
• Overseeing the technology infrastructure, systems, and operations across all pharmacy locations.
personal care products for the mecca community, we have 100 branches across Saudi Arabia stafed with qualified pharmacists and professionals. I am proud that GHAYA is now a household name. Mecca, Saudi Arabia
Company Industry: Pharmaceutical retail
Job Role/Department: Information Technology
Job Description
• Develop, coordinate and manage all IT company policies
• Formal project manager for implementing and applying Microsoft Dynamics AX 2012 r3 CU12
• Manage IT staf by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
• Running regular checks on network and data security.
• Conducting regular system audits.
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
• Setting objectives for IT department based on the budget for both Hardware and software
• Developing and implementing the IT strategies and methodologies to achieve the objectives
• Manage and coordinate all IT activities, including business process analysis
• Implementing and managing VPN connection for 100 Store.
May 2014
Employer:
Develop, coordinate and manage all IT company policies * Formal project manager for implementing and applying Microsoft Dynamics AX 2012 r3 CU12 * Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance. * Running regular checks on network and data security. * Conducting regular system audits. * Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages. * Setting objectives for IT department based on the budget for both Hardware and software * Developing and implementing the IT strategies and methodologies to achieve the objectives * Manage and coordinate all IT activities, including business process analysis * Implementing and managing VPN connection for 100 Store.
SEAHARVEST Group, Seaharvest is an innovative investment Group which owns and invests in a diverse portfolio of companies catering the fields of Oil & Gas, Engineering, IT & Digital Media, Tourism, Freight Forwarding, Real Estate, Pharmaceutical & Medical, and Sports Clubs. Cairo, Egypt
Company Industry: Oil & Gas
Job Role/Department: Information Technology
Job Description
• Develop, coordinate and manage all IT company policies
• Preparing the overall budget for the IT department and ensuring that the budget is Realistic and achieved efectively and eficiently
• Setting objectives for IT department based on the budget for both Hardware and software
• Developing and implementing the IT strategies and methodologies to achieve the objectives
• Manage and coordinate all IT activities, including business process analysis.
• Set and schedule the preventive maintenance plan for all hardware and software
Jan 2010
Employer:
PageV
founders passionate interest in mens fashion. What began as predominantly casual collection, with a focus on raw denim and cotton, rapidly evolved to an increasingly formal and premium oferings of both Men & Kids, as the aesthetic of the brand began to incorporate a European sensibility drawn from Italy. Cairo, Egypt
Company Industry: Fashion Retail Website:
Concrete.com.eg
Job Role/Department: Information Technology
Job Description
• Develop, coordinate and manage all IT company policies
• Preparing the overall budget for the IT department and ensuring that the budget is Realistic and achieved efectively and eficiently
• Setting objectives for IT department based on the budget for both Hardware and software
• Developing and implementing the IT strategies and methodologies to achieve the objectives
• Manage agreements for license, enhancement, customer source and contacts with Microsoft
PageIV
Develop, coordinate and manage all IT company policies * Preparing the overall budget for the IT department and ensuring that the budget is Realistic and achieved effectively and efficiently * Setting objectives for IT department based on the budget for both Hardware and software * Developing and implementing the IT strategies and methodologies to achieve the objectives * Manage and coordinate all IT activities, including business process analysis. * Set and schedule the preventive maintenance plan for all hardware and software * coordinate with the departments to home a fully-functioning MIS, with analytical reports * Manage agreements for license, enhancement, customer source and contacts with Microsoft * Maintains quality service by establishing and enforcing organization standards * Maintains staff by recruiting, selecting, orienting, and training employees, maintaining a safe and secure work environment, developing personal growth opportunities * Maintains organizations effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies * Directs technological research by studying organization goals, strategies, practices, and user projects * Verifies application results by conducting system audits of technologies implemented. * Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures. * Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. * Contributes to team effort by accomplishing related results as needed * Oversees all IT functions and act as a resource person to all subordinates
Adidas, Timberland, Levis, Rockport, Reebok, Rockport, Brioche Doris, GO Sport and Dockers. Cairo, Egypt
Company Industry: Retail
Job Role/Department: Information Technology
Job Description
• Installing and Configuring ERP system Microsoft Dynamics AX 2009
• Installing and Configuring Microsoft Dynamics AX POSs
• Setup, monitoring and Troubleshooting replication between Dynamics AX server and POSs
• Backup and maintaining SQL server 2008\ 2005
• Design POSs layouts and customers receipts and Troubleshooting any related issues
• Translating Business requirement into System requirements and Designs
• Training and Supporting Employees in the regular works like creating PO, SO, TO, posting sales transactions, etc.
November 2007
Employer:
Adidas, Timberland, Levis, Rockport, Reebok, Rockport, Brioche Doris, GO Sport and Dockers. Cairo, Egypt
Company Industry: Retail Job Role/Department: Information Technology
Job Description
• Administer network workstations and servers.
• Installing and Configuring retail system Retail Pro 8.5
• Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
• Install, configure, and maintain personal computers, Domain servers, network cabling, and other related equipments, devices, and systems; adds or upgrades and configures, disk drives, printers, and related equipment.
• Installing, configuring, monitoring antivirus application like McAfee EPO Server and clients.
• Administrate and Troubleshoot Voice Over IP (VOIP), integrated with firewall.
• Administrating, installing and Configuring WSUS 3.2, to push windows update automatically to all PCs and Servers.
• Securing users file on LAN by giving permissions to the files, backup and disaster recovery plans.
• Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational dificulties.
• Troubleshoot internet connections and WAN communication between Head Ofice and all Branches -70 branches- communicated with diferent ISPs.
• Investigate, recommend and install enhancements and operating procedures that optimize network availability.
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
• Document network problems and resolutions for future reference.
• Analyzing, design managerial database like SQL server, Access and preparing managerial reports.
• Technical support oficer for Head Ofice and stores by
phone call or on the site.
• Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.