Customer service associate
Amazon
Total years of experience :12 years, 7 Months
solve problems, answer questions, and resolve concerns presented by our Amazon customers. Our customers contact us primarily by phone or chat or emails
the realization of a Time Tracking web application for internal use with PHP language and symfony framework
Internship in the Agricultural and Forestry School of Roanne (EPLEFPA) - France.
Topic: setting up a website "International Cooperation - Network Morocco"
Tools: Dreamweaver / Flash / javascript / css,
Language : PHP
organization of the arrival of Moroccan student in France with the French team formed by the headmaster and his staff
monitoring intern in several cities of France
Internship at the General Treasury of the Kingdom in Rabat.
Theme: Design and implementation of an application for employees with java language
management with java language.
Tools: UML - JCreator / Microsoft SQL Server 2005.
Telemarketing for french customers
IT specialized technician diploma from the Specialized Institute of Applied Technology of Hay nahda - Rabat