Zein Al Abedin Fares, Business Unit Manager (Qatar & Kuwait)

Zein Al Abedin Fares

Business Unit Manager (Qatar & Kuwait)

Bayt.com

Location
Qatar - Doha
Education
Bachelor's degree, Bachelor of Business Administration in International Business Management
Experience
17 years, 4 Months

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Work Experience

Total years of experience :17 years, 4 Months

Business Unit Manager (Qatar & Kuwait) at Bayt.com
  • Qatar - Doha
  • My current job since January 2020
Key Account Manager - (Recruitment Consultant) at Bayt.com
  • Qatar - Doha
  • August 2010 to December 2019

Gradually promoted from Junior Account Manager to Account Manager to Senior Account Manager to Key Account Manager.

1. Responsible for generating revenue through new client sales and account management, while maintaining the highest level of customers’ loyalty.
2. Assist clients with their recruitment needs through sourcing, screening and shortlisting candidates for interviewing them.
3. Effectively manage assigned clients through a transactional and solution-oriented selling approach.
4. Maintain and grow transactions and revenue volumes from assigned customers.
5. Build long-term relationships and provide quality customer service.
6. Prospecting and cold calling to generate new leads.
7. Determine customers’ recruitment needs and prepare proposals to sell Bayt.com services that address these needs.
8. Conduct online demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy.
9. Report all sales, communications and opportunities to the management through the CRM system.
10. Forecasting and preparing plans to achieve sales goals and profits.
11. Follow up with the Customer Care Executive to insure good level of after sales service.

Senior Research Associate at Zawya / Thomson Reuters
  • Lebanon - Beirut
  • September 2009 to February 2010

1. Develop and improve Zawya Real Estate products and services.
2. Update and expand the real estate corporate database on Zawya platform.
3. Assist in creating and developing new projects for the real estate sector.
4. Assist in the creation of industry insights and newsletters covering the real estate sector.
5. Research and gather information related to the top real estate companies in the Middle East and North Africa.
6. Read and reflect corporate disclosures, annual reports, top news and press releases related to the real estate sector in the Middle East and North Africa.
7. Assist Zawya members in their inquiries and questions.
8. Coordinate with other teams to insure accurate and comprehensive profiles.

Research Associate at Zawya / Thomson Reuters
  • Lebanon - Beirut
  • July 2008 to August 2009

1. Update and expand the corporate database on Zawya platform.
2. Research and gather information related to the top companies in all sectors in the Middle East and North Africa via various means including internet, telephone and media.
3. Cover top news and press releases for all sectors in the Middle East and North Africa.
4. Coordinate with other teams to insure accurate and comprehensive profiles.

Travel Consultant at Arabian Investment & Tourism (AIT)
  • Lebanon - Beirut
  • June 2006 to July 2007

Selling travel and tourism services to clients and advise them on the best package and place to visit, taking into consideration their needs and budget.

Warehouse Supervisor (summer practice) at SIDALCO Aluminium Company
  • Lebanon - Beirut
  • June 2004 to October 2004

Handle stock and order merchandise depending on the stock on hand, customers' orders and future forecasts.

Trainee (summer practice) at SIDALCO Aluminium Company
  • Lebanon - Beirut
  • June 2003 to September 2003

Warehousing, loading and unloading of merchandise and delivering orders to the customers.

Education

Bachelor's degree, Bachelor of Business Administration in International Business Management
  • at Lebanese International University (LIU)
  • June 2008

I graduated top of my class.

High school or equivalent, Sales and Commercial Relations
  • at Industrial Technical Institute (ITI)
  • July 2005
Diploma, Computer Literacy
  • at Makhzoumi Foundation
  • April 2002

Specialties & Skills

Key Account Management
Research
Customer Relationship Management
Communication Skills
Microsoft Office (Word, Excel, Power Point)
Advanced Typing Skills - 50 wpm
Research and inquiry of information through various means
Internet Savvy
Team Work
Speed Reading
Mentoring Skills
Leadership Skills
Customer Relationship Management (CRM)
Working Under Pressure
Organizational Skills
Self-motivated
Key Account Management (Sales)
Recruitment including Sourcing, Screening and Shortlisting

Languages

Arabic
Expert
English
Expert

Training and Certifications

Systematic Sales Acceleration (Certificate)
Date Attended:
September 2012
Valid Until:
September 2012
Professional Selling Skills (Certificate)
Date Attended:
January 2014
Valid Until:
January 2014