Zerene Wilson, Senior Operations Manager

Zerene Wilson

Senior Operations Manager

MEED Media fz llc

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Hospitality (Specialization in Event & Convention Management
Experience
6 years, 4 Months

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Work Experience

Total years of experience :6 years, 4 Months

Senior Operations Manager at MEED Media fz llc
  • United Arab Emirates - Dubai
  • July 2010 to October 2013

• Taking charge of all logistic requirements for the assigned conference
• Sourcing different venues in the UAE, Qatar, Kuwait, Oman and Turkey regions and liaising directly with them to ensure all the requirements of the conference have been fulfilled
• Sourcing new suppliers in the respective regions (audio-visual companies, designers, printing houses) and maintaining relationships with them in order to get the best available rates
• Solely in charge of creating the onsite collateral for the assigned conference
• Handling the assigned conference budget and costs as well as overseeing budgets for all conferences making sure the costs stay low
• Supervising and managing delegate, speaker and sponsor registration on the day of the event
• Liaising with the various sponsors for the assigned event to ensure that all that has been promised in the contract has been fulfilled
• Creating the floor plan for the ballroom (for the hotel) as well as the floor plan for the exhibition area (for the sponsors)
• Communicating all conference related information to other individuals/departments involved in the assigned event
• Managing the team when required
• Worked on various events including: District Cooling 2010, Qatar Projects 2011, Middle East Aluminium 2011, Arabian Hotel Investment Conference 2011, Arabian World Construction Summit 2011, Qatar Transport 2011, Project Finance 2012, Middle East Petrochemicals 2012, Arabian Hotel Investment Conference 2012, Qatar Stadium 2012, Oman Investment Forum 2012, MENA Rail Projects 2012, The Abu Dhabi Conference 2012 and Middle East Project Finance 2013.

Student Affairs Administrator at Dubai School of Government
  • United Arab Emirates - Dubai
  • January 2009 to March 2010

• Entering student data into program based software
• Playing a pivotal role in planning the Launch of the Dubai School of Government Alumni Association
• Assisting with MPA students questions and concerns on a daily basis
• Creating weekly reports

Student Centre Manager at Southern New Hampshire University
  • United States
  • September 2006 to May 2008

- Managing the student center
- Overseeing events taking place in the student center
- Acting as a liaison between authorities and students during after hours

Hospitality Intern at Southern New Hampshire University
  • United States
  • January 2008 to May 2008

• Managing the logistical coordination for both internal and external organizations
• Production of written contracts and invoices
• Conducting on-site supervision during events

Intern at Greater Manchester Chamber of Commerce
  • United States
  • March 2007 to May 2007

• Assisted in planning a major breakfast forum for 100 business leaders
• Setting up and assisting executives on the day of the event

Education

Bachelor's degree, Hospitality (Specialization in Event & Convention Management
  • at Southern New Hampshire University
  • May 2008

GPA - 3.335 AWARDS School Prefect, Orientation Leader - Leadership role that involved power and authority to make decisions on various aspects of student life in school. - Responsible for initiating new students into all aspects of academic and co-curricular activities at the school INTERNSHIPS Southern New Hampshire University, Conference Services, Hospitality Intern January 2008 - May 2008 - Managing the logistical coordination for both internal and external organizations - Production of written contracts and invoices - Conducting on-site supervision during events Greater Manchester Chamber of Commerce, Intern March 2007 - May 2007 - Assisted in planning a major breakfast forum for 100 business leaders - Setting up and assisting executives on the day of the event

Specialties & Skills

Event Planning
Event Management
Team Management
Proficient in utilizing computer technology in a range of business applications, Microsoft Office

Languages

English
Expert
Hindi
Intermediate