In-Sales and CRM coordinator
Air Liquide Egypt
Total years of experience :13 years, 3 Months
-Owner and issuer of the sales and services documents
-Closely monitor the daily sales and issuing internal sales reports
-Handling/Implementing projects that involves quality surveys, marketing campaigns
-Approve official communication documentation that would commercially affect the sales
-Build and enhance the relationship with the customers through follow-up
-Receive customers inquiries concerning complaints, quotations, visits, invoices and maintenance.
-Managing complaints cycle
-Handling customers' various requests by liaising with the correct/relevant entities internally.
-Manage the rotation retrieval and the Right to use calculation for the company's equipments
-Enhance customer communication through site visits
Order generation
Receive and check creative material from advertisers and ad agencies
Co-ordinate scheduling of campaigns
Working closely with finance to ensure that revenue is recognised accurately
Creative swaps and revisions
Monitoring impressions (page views) and revenue status of ad campaigns, ensuring campaign delivers according to contract
Performance optimisation and makegoods
Frequent liaison with clients and agencies to chase up creative and answer queries
Daily liaison with sales team to ensure smooth progression of ad campaigns and feedback to sales person as to campaign performance
Provision of excellent all round customer support for sales teams and advertisers
Faculty of Applied Languages The first career-oriented faculty in Egypt In Partnership with Paris 3 SORBONNE NOUVELLE University Two Departments: Business and International Commerce and Specialized Translation Business and International Commerce Department Objective The Business and International Commerce Department prepares the students to become competent trilingual (Arabic, French, English) cadres who are able to work in the fields of business and international commerce. System of education An interactive and comprehensive education in Arabic, French, and English provided through authentic contemporary documents. The trilingual-based education is applicable to the following fields: international commerce, human resources, marketing, international commercial negotiations, communication in organizations, economics, commercial and international law, computer science, history of contemporary communities, etc… Modern teaching methods based on self-learning, team work, critical thinking, problem solving and case study, and the use of information and communication technology (ICT). Experience gained through internships at organizations. Student exchange program with our partner university (Sorbonne Nouvelle Paris 3). Courses are taught by: - highly qualified academic and/ or professional Egyptian professors
