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Mohammad Almalek, Senior Officer – Payment & Operations

Mohammad Almalek

Senior Officer – Payment & Operations·Sharjah Islamic Bank

United Arab Emirates

Bachelor's degree, Finance and banking

Work experience

Total years of experience: 10 years, 9 months

Senior Officer – Payment & Operations

January 2018 - October 2025

Sharjah Islamic Bank

Sharjah, United Arab Emirates

January 2018 - October 2025

• Independently handled high-volume WPS, salary, and payment transactions in a
fast-paced environment, ensuring accuracy and compliance with SLA and
regulatory requirements.
• Ensured error-free execution of local and international payments through strict
maker-checker controls and transaction validation.
• Independently managed daily and monthly reconciliations of critical payment
accounts, identifying variances and ensuring timely resolution of outstanding
items.
• Reviewed and validated customer payment instructions and supporting
documents to ensure accuracy, completeness and compliance with internal
controls.
• Processed finance-related payment instructions and disbursements across
various products in line with internal approvals and control requirements.
• Supported internal, external, and regulatory audits with complete documentation
and timely responses, achieving satisfactory audit outcomes.
• Monitored transactions for AML/KYC red flags and potential screening alerts,
escalating cases in line with bank policy and compliance procedures.
• Investigated and resolved transaction discrepancies, ensuring appropriate
escalation and control compliance.
• Identified process gaps and supported improvements to enhance efficiency,
reduce errors, and strengthen operational controls.
• Reviewed transactions to identify discrepancies, unusual patterns and potential
AML/KYC, sanctions or screening-related risks, ensuring timely escalation, RFI
coordination and proper documentation in line with regulatory requirements.

Company industry:
Banking
Job role:
Banking

Bank Processor

February 2015 - December 2017

Sharjah Islamic Bank

Sharjah, United Arab Emirates

February 2015 - December 2017

• Executed daily processing of WPS salary files and payment transactions in
compliance with UAE Central Bank regulations and internal policies.
• Performed validation checks to ensure transaction accuracy, completeness, and
compliance prior to release.
• Processed local and international payments using SWIFT, UAEFTS, and internal
banking systems while maintaining accuracy and compliance.
• Maintained transaction logs, records, and supporting documentation for audit and
reconciliation purposes.
• Assisted with month-end reconciliations and resolution of outstanding payment
items.
• Coordinated with internal departments to resolve processing discrepancies and
minimize operational delays.

Company industry:
Banking
Job role:
Banking

Education

University of Dubai (UD)

December 2014

December 2014

Bachelor's degree, Finance and banking

United Arab Emirates

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Skills

ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
BANKING SERVICES
Intermediate
BANKING SERVICES
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
PAYMENT PROCESSING
Intermediate
PAYMENT PROCESSING
Intermediate
REGULATORY REQUIREMENTS
Intermediate
REGULATORY REQUIREMENTS
Intermediate
RISK MITIGATION
Intermediate
RISK MITIGATION
Intermediate
SWIFT PROGRAMMING LANGUAGE
Intermediate
SWIFT PROGRAMMING LANGUAGE
Intermediate
TRANSACTION PROCESSING BUSINESS
Intermediate
TRANSACTION PROCESSING BUSINESS
Intermediate
TRANSACTION VERIFICATION
Intermediate
TRANSACTION VERIFICATION
Intermediate

Languages

Arabic

Beginner

English

Beginner

Training and Certifications

Certifications
SWIFT Fundamentals
Anti-Money Laundering (AML) Certification