Alfonso Magno, Technical Support representative

Alfonso Magno

Technical Support representative

Teleperformance Philippines

Location
Philippines
Education
Bachelor's degree, Entrpreneurship
Experience
4 years, 3 Months

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Work Experience

Total years of experience :4 years, 3 Months

Technical Support representative at Teleperformance Philippines
  • Philippines
  • April 2011 to June 2015

Handled Technical support for Time Warner Cable over United States for TV, Phone and Internet that includes troubleshooting, billing disputes, refund, compensations, charges, scheduling sending technician/s to fix the cable lines of customers.

Do upsells or hard selling for additional services.

Travel Agent at Teleperformance
  • Philippines
  • April 2011 to August 2012

Books and cancels flight reservations, hotel and accommodations, rent a car and travel packages.

Education

Bachelor's degree, Entrpreneurship
  • at West Negros University
  • March 1996

Service Awardee

Specialties & Skills

Blogging
Virtual Assistance
Online Presence
Data Entry
Email Management
Web research

Languages

English
Expert
Tagalog
Expert

Memberships

Victory Christian Fellowship
  • Volunteer Leader
  • January 2015
Younglife Philippines
  • Volunteer Leader / Supporter
  • April 1994

Training and Certifications

Service Award (Certificate)
Date Attended:
March 1996

Hobbies

  • Swimming, Hiking, Bowling, Football
    First place in Aquathlon event for 600m swimming and 3Km run.