Amany Ahmed

provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight.
deal with security and emergency situations which may arise and can administer first aid to passengers.
ensure that all emergency equipment is in working order prior to take off and that there are enough supplies for passengers.
help passengers to board the plane and give a demonstration of safety procedures and equipment.attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board;
carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board;welcoming passengers on board and directing them to their seats;
informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored awaychecking all passenger seat belts and galleys are secure prior to take-off;
making announcements on behalf of the pilot and answering passenger questions during the flight;
serving meals and refreshments to passengers;
selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
giving first aid to passengers where necessary;
ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers;
completing paperwork, including writing a flight report.

Work in a harmony with members of the Executive First Committee, information flow of the Managing Director.
• Clients of the mall, OM, Casino and Department Heads.
• Materials all related materials concerning her office including computers, administrative and operating supply.
• Excellent knowledge of dealing with computerized (excel, office2000, XP and update to any latest system).
• Establishments of all proper business correspondence, memorandum, reports and forms and meetings including that
confidential nature.
• Maintaining a filing system for divers data, memorandums and correspondence. on the p.c.s hard disk/ within filing
system Managing Director office.
• Establishments of minutes of meetings and translates dictations from the Managing Director.
• Answering and channeling phone calls, arranging and remaining appointments for Managing Director.
• Receives and screens office callers and visitor schedule and sets up appointments.
• Receives, open and sorts all incoming mails and dispatches outgoing mails.
• Sees and proper handling, use and maintained office equipments and supplies, sees to cleanliness and maintenance of
Own Area and Managing Director Office.
• Performs duties common to all Department Heads and other duties as may be assigned.
• Administer the distribution, filling and necessary information flow of the duty manager reports.
• Establish and co-ordinate the monthly planning of the Department Heads task duties.
• Administer the gathering of the necessary data in order to establish weekly attendance forecast for the Department
Heads, working days and days off and vacation leave for the MD overview.

Develops recommends and implements employment policies and practices to ensure uniform Application and continued
compliance with employment law legislation.
• Analyzes and identifies organizational issues and needs as related to the HR functions and appraises opportunities for
enhancement and development.
• Assists with the organizational audit to identify employee and organizational development issues and takes appropriate
actions to address those issues.
• Assists with the development of the department budget to support organizational, departmental and employees’ goals.
• Evaluates and measures effectiveness of HR programs and services.
• Participates in needs analysis studies to determine training needs within organization.
• Confers with management to gain knowledge of specific work situations requiring employees to better
• Understand changes in policies, procedures, regulations, and technologies.
• Formulates teaching outline and determines instructional methods such as individual training, group instruction, Lectures,
demonstrations, conferences, meetings, and workshops.
• Selects or develops