Angela Da Silva, Guest Relations & Events

Angela Da Silva

Guest Relations & Events

Zuma Restaurant & Lounge

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Law
Experience
0 years, 8 Months

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Work Experience

Total years of experience :0 years, 8 Months

Guest Relations & Events at Zuma Restaurant & Lounge
  • Hong Kong - Central
  • August 2020 to March 2021

Key highlights:
- Facilitated marketing initiatives for events and clientele management
- Enhanced CRM system through extensive market research and utilization of interpersonal skills to continually keep an evergreen database
- Extensive relationship building for potential event client book-building
- Co-oversaw the Front of House department when the department head was urgently transferred overseas
-Crisis management during COVID restrictions imposed by the Hong Kong government on several occasions, including implementing electronic systems to satisfy government requirements
- Developed and managed a highly exclusive one-off "Chef at Home" event

Education

Bachelor's degree, Law
  • at University Of London - Birkbeck
  • September 2014

Deffered

Specialties & Skills

Project Management
Talent Relations
Reservations
Restaurant Management
Guest Relations
F&B financial analysis & reporting
Sevenrooms
Strategic planning
Optimization & change management
Project management
Talent acquisition & retention

Languages

Russian
Native Speaker
English
Native Speaker
French
Intermediate
Spanish
Beginner

Training and Certifications

Advanced Diploma in Restaurant and Hospitality Management (Certificate)
Date Attended:
August 2020

Hobbies

  • Beach Volleyball