Anisa Anuar

Telephone Operator at Four Points by Sheraton Sheikh Zayed Road

• United Arab Emirates - Dubai
• November 2017 to May 2018

Telephone Operator at Westin Doha Hotel and Spa

• Qatar - Doha
• August 2016 to August 2017

Spa Receptionist at Six senses Spa and Resort Kuwait

• Kuwait - Al Kuwait
• March 2015 to June 2016

Spa Receptionist at Babylon Warwick Hotel

• Iraq - Baghdad
• June 2014 to September 2014

Dealing with bookings on phone, mails, face-face and faxing.
Choosing rooms and handing out keys .
Preparing bills and taking payments.
Taking and passing messages to guests.
Dealing with guest complaints and giving information about hotel offers and surrounding.
Reporting directly to the Manager in case of any emergency or updates.