Office Manager
Dumove
Total years of experience :25 years, 3 Months
• Manage and administrate monthly payroll using WPS and required transfer to the bank.
• Upgraded the existing customer database layout, into a more organized and easy to follow-up model.
• Assist in maintaining existing clients, whilst developing prospective clients (with successful references.)
• Respond to and follow up emails, quotations, invoices and any other correspondence.
• Arrange and priorities appointments for customers.
• To arrange meetings and manage the Managing Director’s day to day schedule.
• Prepare contract agreement between the company and developers.
• Perform weekly market research on the local market in order to create an idea of the standing of DUMOVE in relation to competitors.
• Work with Church Refugee Program as interpreter; English to Arabic. Participated in preparation to settle these Newcomers in British Columbia. Assisting the Refugee Team workers in understanding cultural differences between Arab families and Canadian families; working with family to help them settle and understand the work of the Refugee Team.
• Work with church minister by adding materials of church website and coordinate all details of special events for non -profit organization.
• Provide clerical assistance; responding to church inquiries, creating Power-point documents, typing letters, answering phones and booking use of rooms at the church.
• Provide basic computer training: MS word, Internet, Excel
• Provide clerical assistance to the centre; search required information on the internet, data entry, and filing.
• Responded to requests and questions about the North Shore Women's Centre.
• Maintained confidentiality and privacy standard.
•Prepared monthly payroll; verified and approved time sheets and validated annual leave balances.
•Prepared statements of annual leave tickets and leisure entitlement; verified & paid out all employees’ expense claims in conformance with company policy.
•Communicated with counter parts in RHCI (HR division in Paris) regarding HR issues; employees benefits, leave balance, geographic moving plan of expatriates.
•Prepared Direct Hire contracts and employment offers for candidates.
•Processed and paid final settlement of Total Expatriates and Direct Hire employees.
•Followed up on TOTAL shares owned by employees (stock shares); coordinated between employees and other TOTAL subsidiaries
•Administered company medical insurance plan including: maintaining and processing medical, personal accident and life insurance claims, coordinating with insurance providers for urgent hospitalization cases, updating plan changes throughout the year and negotiating terms of renewal of insurance policies.
• Processed work permits sponsorship, residence visa, liquor permits and driving licenses for employees and their families, planned, prepared & scheduled visa and permit renewals and cancellations.
• Worked closely with recruitment agencies to create job descriptions, screened CVs and prepared interview schedule.
• Contacted landlord’s offices for the maintenance requirements of accommodations, prepared renewal and negotiation of lease agreements.
• Prepared formal communication to Arab and foreign consulates.
• Prepared Annual Centralized Leave Plans; updated in order to be provided to management when needed; including transfers, mobilization and demobilization of staff.
Obtained honored roll for most of my subjects
