Christine Emad, Assistant Human Resource Manager

Christine Emad

Assistant Human Resource Manager

IVAS

Location
Egypt - Cairo
Education
Bachelor's degree, accounting
Experience
15 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :15 years, 9 Months

Assistant Human Resource Manager at IVAS
  • Egypt - Cairo
  • My current job since February 2015

Main duties:

-Maintains the work structure by updating job requirements and job descriptions for all positions.
-Ensures planning, monitoring, and appraisal of employee work results; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors
-Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
-Prepares employees for assignments by establishing and conducting orientation and training programs.
-Ensures legal compliance by monitoring and implementing applicable human resource requirements; conducting investigations; maintaining records;
-Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs
-Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records
-Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures
- Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions

Human Resource Assistant at ZTE
  • Egypt - Cairo
  • January 2011 to February 2015

Payroll, compensation and other benefits calculation
Maintaining Employees Social Insurance calculation and Monthly Payment
Identify staff vacancies, interview and Participate in selecting applicants
Maintaining Medical Care for all Employees and following up on any financial disputes
Maintaining employees files and the HR filing system
Attendance Management
Annual Leaves records keeping
Ensuring Employees Contracts renewal and Modifications
Handling all Flights and hotels Reservations
Putting on ZTE Events, conferences and workshops
Responsible for Monitoring and Handling all office expenses and Expenditures
Coordinating Mail Shots and all Publicity tasks
Organizing and servicing Meetings (producing agendas and taking Minutes)
Arranging Appointments
Maintaining Diaries
Performing all secretarial Functions

Customer Service at CIB BANK
  • Egypt - Cairo
  • July 2010 to November 2010

Main Duties:
Handling financial transactions (opening / closure accounts, or any other needed financial transactions, )
Releasing Letter of credit
Handling customers complaints and requirements
Responsible for sales margin (loan, credit cards...etc

Guest relation officer at Hilton Long beach resor
  • Egypt
  • December 2009 to June 2010

Main Duties:
Responsible for guest requirements and complaints
Checking the VIP guest and the H honor list
In charge of all Guests special occasions
Handling all the reservation related to the hotel exclusive restaurants and outlets

Customer service at Mobinil
  • Egypt
  • August 2008 to December 2009

Consumer Services, Consumer Services. Company Size: 101-500 employees


Main Duties:
Handling all customers Complaints and Inquiries
Handling Technical Complaints and escalate the Concerned Department in the advanced cases
Handling All billing Complaints and General Information

Due To High Performance I was also in charge of monitoring the New Comers and I was sending performance reports to their teams leaders

Education

Bachelor's degree, accounting
  • at Cairo University faculty of commerce
  • July 2008
High school or equivalent, high school
  • at Saint Joseph School
  • June 2004
High school or equivalent,
  • at high School
  • January 2004

- Thanaweya Amma hurghada

High school or equivalent,
  • at Saint Joseph School hurghad

Specialties & Skills

ADMINISTRACIÓN DE BENEFICIOS
BANKING
BILLING
BUDGETING
CONFERENCES
CONTRACT MANAGEMENT
COUNSELING
MICROSOFT MAIL

Languages

English
Expert
Russian
Expert