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Danish Iqbal, E-Commerce Manager

Danish Iqbal

E-Commerce Manager·Bazzar Gate

Kuwait

Diploma, Digital marketing

Work experience

Total years of experience: 7 years, 5 months

E-Commerce Manager

November 2024 - Present

Bazzar Gate

Sharq, Kuwait

November 2024 - Present

Leading product listings, ensuring they are optimized for SEO to attract more
customers.
Managing e-commerce operations, including website updates, promotions, and
customer service.
Executing targeted digital marketing campaigns across multiple platforms to drive
traffic and sales.
Analyzing e-commerce data to identify trends and opportunities for growth.
Collaborating with marketing, logistics, and customer service teams to deliver a
seamless experience for customers.
Ensuring efficient product delivery and customer satisfaction through effective
operational management.
I focus on improving sales performance, driving brand awareness, and contributing
to Bzaaarzs growth as a leading online marketplace.

Company industry:
IT Services

E-Commerce & Marketing Officer

May 2023 - Present

Wajda Group

Al Farawaniyah, Kuwait

May 2023 - Present

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Freelance Digital Marketer

November 2023 - June 2025

Wadees Raw Honey

Sharq, Kuwait

November 2023 - June 2025

Grew Kuwaiti honey brands social media presence (20% follower increase on
Instagram in 3 months).
Managed social media ads (reduced cost-per-click by 20%).
Created engaging content &optimized campaigns for brand goals (e.g., 15%
increase in app traffic).

Company industry:
Food & Beverage Production

E-Commerce & Marketing Officer

May 2023 - October 2024

Wajda Groups

Al Farawaniyah, Kuwait

May 2023 - October 2024

Oversaw the commercial department, ensuring smooth operational processes and
alignment with business objectives.
Managed day-to-day operations across multiple departments, ensuring cross
functional coordination and efficiency.
Developed and executed strategies for product offerings, pricing, and promotions.
Led digital marketing campaigns and online sales strategies to drive growth.
Enhanced customer experience through collaboration with marketing, logistics, and
customer support teams.
Played a key role in optimizing website performance for increased conversions and
sales.

Company industry:
Telecommunications

Marketier

November 2023 - March 2024

Wadees Raw Honey

Mishref, Kuwait

November 2023 - March 2024

Company industry:
Food & Beverage Production
Job role:
Marketing and PR

Operations Manager Part Time, Sister Company of ORP

November 2021 - May 2023

ALL DEGREES

Al Farawaniyah, Kuwait

November 2021 - May 2023

Spearheaded the growth of online sales and enhanced the overall customer
experience for a leading camping gear retailer.
Optimized the e-commerce platform, including product listings, pricing, and
inventory management to maximize sales and ensure efficient stock turnover.
Leveraged data analytics to improve the user experience, resulting in increased
website conversions and customer satisfaction.
Drove online marketing initiatives, including promotions, discounts, and loyalty
programs, effectively boosting customer engagement and retention.
Led customer service operations across multiple channels (emails, calls, live chat),
ensuring timely and professional support.
Cultivated and maintained a positive brand image through proactive management
of online reviews, customer feedback, and issue resolution.
Successfully managed and optimized the companys online presence across
various digital platforms to increase visibility and drive traffic.

Company industry:
Primary, Prep, & Secondary School

E-Commerce & Marketing Officer

July 2021 - May 2023

ORP

Al Kuwait, Kuwait

July 2021 - May 2023

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Information Technology

E-Commerce & Marketing Officer

July 2021 - May 2023

Off Road Performance

Al Farawaniyah, Kuwait

July 2021 - May 2023

Drove significant growth in online sales and enhanced customer satisfaction for a
leading off-road parts retailer.
Managed and optimized the e-commerce website, ensuring seamless product
listings, competitive pricing, and efficient inventory management to maximize
conversions.
Utilized data analytics to continuously improve the userjourney, boosting
engagement and sales performance across the platform.
Led the development and execution of targeted online promotions, discounts, and
loyalty programs that increased customer retention and repeat business.
Oversaw customer service operations, handling inquiries via email, calls, and live
chat to deliver timely and effective support, enhancing overall customer
satisfaction.
Actively monitored and managed online brand reputation, addressing customer
feedback and reviews to uphold a positive brand image.
Optimized the companys online presence across various digital channels, driving
traffic and increasing brand visibility in a competitive market.

Company industry:
Automotive Repair, Spare Parts, & Support Services

Freelance Graphic Designer

March 2019 - February 2022

upwork

Abraq khaytan, Kuwait

March 2019 - February 2022

Company industry:
Marketing
Job role:
Marketing and PR

Freelancer

January 2019 - February 2022

Upwork, Fiverr, Guru

Abraq khaytan, Kuwait

January 2019 - February 2022

Secured freelance projects on top platforms, meeting client needs across various
skills (mention a few if relevant, e.g., development, design).
Delivered high-quality work on time and within budget.
Maintained strong client relationships through effective communication and
collaboration.

Company industry:
IT Services

Customer Experience representative

August 2019 - July 2021

Caesars Kuwait

Sharq, Kuwait

August 2019 - July 2021

Provided exceptional phone service for restaurant chain (orders, reservations).
Assisted customers with menus, payments, and resolving complaints.
Maintained accurate records and ensured customer satisfaction.

Company industry:
Catering, Food Service, & Restaurant

Call Center Executive

August 2019 - June 2021

caesars

Ad Dasmah, Kuwait

August 2019 - June 2021

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Simplilearn Alumni

April 2022

April 2022

Diploma, Digital marketing

Kuwait

GPA (rating): Good

GPA (rating): Good

International School of Pakistan

April 2020

April 2020

High school or equivalent, Business/Commerce, General

Kuwait

GPA (percentage): 80%

GPA (percentage): 80%

udemy

February 2020

February 2020

Diploma, Graphic Design

Kuwait

GPA (rating): Good

GPA (rating): Good

Skills

Event Hosting
Expert
Event Hosting
Expert
IT Sales
Expert
IT Sales
Expert
Website Building
Expert
Website Building
Expert
Website Support
Expert
Website Support
Expert
Website Redesign
Expert
Website Redesign
Expert
online sales
Expert
online sales
Expert
E COMMERCE
Intermediate
E COMMERCE
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
SALES
Intermediate
SALES
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
CONVERSION MARKETING
Intermediate
CONVERSION MARKETING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
CONFIDENT COMMUNICATOR
Intermediate
CONFIDENT COMMUNICATOR
Intermediate
Microsoft excel
Expert
Microsoft excel
Expert
ecommerce
Expert
ecommerce
Expert
web development
Expert
web development
Expert
reporting
Expert
reporting
Expert
web designing
Intermediate
web designing
Intermediate

Languages

English
Expert
Urdu
Expert
Hindi
Intermediate
Arabic
Intermediate
Punjabi
Beginner

Hobbies

  • gym