PROJECT MANAGER/COORDINATOR; PRE_SALES ENGINEER
Beta Information Technology
Total years of experience :15 years, 4 Months
Beta Information Technology, Dubai
Projects Department
-- Review and analyze proposals to determine costs, timeline, funding, staffing requirements, and
goals for assigned small to medium scale information technology projects.
-- Develop project plan and facilitate the definition of project scope, goals and deliverables.
-- Establish the project resource assignments, ensure that team members have the tools needed,
and provide timely feedback.
-- Organize and manage all phases of projects to ensure satisfactory and timely completion of
deliverables and overall project.
-- Assess project issues and identify solutions to meet productivity, quality and customer goals.
-- Constantly monitor and report on progress of the project to all stakeholders
-- Produce project/service reports for senior management, project sponsors, functional and
technical personnel and project stakeholders.
-- Follow Beta IT policies procedures and methodologies
-- Create and design proposal for SLA renewals (Juniper, A10, Bluecoat, Citrix, Avaya, Fortinet)
Projects Handled: Citrix Solution (XenApp and XenDesktop), User Connectivity
(Avaya, Juniper), Security Solution (Fortinet), Structured Cabling Solution
SLA Managed: Network Cabling Service Maintenance for Roads and Transport
Authority Remote Locations and Dubai Municipality Headquarter and
Remote Offices
POC’s Handled: NetClarity NAC Solution, Fortinet Firewall Solution,
Aruba Wireless Solution, Spectracom NTP Solution
-- Investigate software problems, identify their source, determine possible solutions, test and implement solutions
-- Manage and maintain error reports and incident tickets
-- Prepares correspondence and documentation related to network, server, and projects
-- Provide technical support, maintain computer hardware for proper operation and coordinate installations
-- Collaborate with the IT team to develop projects to enhance user effectiveness
-- Maintain and troubleshoot Internet-related communications
Projects: CODEMED, JOMAC Transcription
-- Design and provide technical courses for college students
-- Supervise and manage students' research work, thesis, and project
-- Handle queries of students, evaluate students' work, and maintain student records
-- Meet and assist students during office hours or by appointment
-- Perform other reasonable duties as assigned by the Office of Instruction
Courses Handled: Introduction to Computer Science, Discrete Mathematical Structures, File Processing and Database System, Data Communication and Networking
Sykes Asia Inc, Quezon City
AT&T Managed Internet Services
-- First Point-of-Contact of Large-sized Enterprises Clients’ issues with Network Connectivity
(Customer Managed Internet Services)