Diza Abraham

Quality Assurance Co-Ordinator at Alpha Flight Services

• United Arab Emirates
• My current job since February 2018

Conducts onsite supplier audits & third-party audits covering over 50 suppliers annually.
• Evaluates, monitors and ensures all corrective & preventive actions for any CCP breach
within the unit and F& B outlets linked to the main unit.
• Monitors, supervises and verify the daily implementation of SOP’s& CCP’s.
• Currently involved in the scheduling and conducting of basic food safety/ hygiene
induction and yearly refresher training for over 450 staffs involved with catering.
• Conducts on the job training for staffs involved in production.
• Co-ordinates Sharjah Municipality GHP staff and Manager training and examination with
3rd
party training institute.
• Conducts product retention, product recall, traceability, foreign object & suspected food
poising investigation.
• Conducts daily audits within the unit and categorizing it into minor and major
observations.
• Conducts audit inspections as required for the F & B outlets owned by the company.
• Conducts trails for new products & packaging materials prior to introduction.
• Conducts calibration of scales and thermometers as per in-house calibration schedule.
• Monitors & verify in-house hygiene standards which includes the cleaning, sanitization.
maintenance and pest control
• Carries out document controller responsibilities.
• Conducts bi-weekly meal tasting sessions for all items produced within the company and
prepares a detailed sensory evaluation report.
• Maintaining and updating records related to CCP’s, SOP’s, OPRP’s, supplier& customer
non-conformance reports, food wastage records, foreign object trackers, laboratory
reports.
• Carried out on-board(in-flight) trials prior to new product launch and new packaging
materials.
• Conducts cabin crew food safety trainings on monthly basis.
• Conducts routine laboratory analysis of food, water, equipment, surface, hand and
environment samples.
• Handles and reviews cabin crew feedback from online portal to monitor customer and
crew complaints and establish trends for quick and practical resolution.
• Created nutritional fact sheets for 50+ dishes for a special project called 500K cal.

Quality Assurance Co-ordinator at Alpha Flight Services

• United Arab Emirates - Sharjah
• My current job since February 2018

Conducts onsite supplier audits & third-party audits covering over 50 suppliers annually.

Evaluates, monitors and ensures all corrective & preventive actions for any CCP breach within the unit and F& B outlets linked to the main unit.

Monitors, supervises and verify the daily implementation of SOP’s& CCP’s.

Currently involved in the scheduling and conducting of basic food safety/ hygiene induction and yearly refresher training for over 450 staffs involved with catering.

Conducts on the job training for staffs involved in production.

Co-ordinates Sharjah Municipality GHP staff and Manager training and examination with 3rd party training institute.

Conducts product retention, product recall, traceability, foreign object & suspected food poising investigation.

Conducts daily audits within the unit and categorizing it into minor and major observations.

Conducts audit inspections as required for the F & B outlets owned by the company.

Conducts trails for new products & packaging materials prior to introduction.

Conducts calibration of scales and thermometers as per in-house calibration schedule.

Monitors & verify in-house hygiene standards which includes the cleaning, sanitization. maintenance and pest control

Carries out document controller responsibilities.

Conducts bi-weekly meal tasting sessions for all items produced within the company and prepares a detailed sensory evaluation report.

Maintaining and updating records related to CCP’s, SOP’s, OPRP’s, supplier& customer non-conformance reports, food wastage records, foreign object trackers, laboratory reports.

Carried out on-board(in-flight) trials prior to new product launch and new packaging materials.

Conducts cabin crew food safety trainings on monthly basis.

Conducts routine laboratory analysis of food, water, equipment, surface, hand and environment samples.

Handles and reviews cabin crew feedback from online portal to monitor customer and crew complaints and establish trends for quick and practical resolution.

• May 2015 to June 2015