Doaa Selim Ebrahim Hassan Amer Amer, سكرتيرة تنفيذية

Doaa Selim Ebrahim Hassan Amer Amer

سكرتيرة تنفيذية

sinotharwa for petroleum services

Location
Bahrain - Al Muharraq
Education
Diploma, hotel&computer
Experience
8 years, 10 Months

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Work Experience

Total years of experience :8 years, 10 Months

سكرتيرة تنفيذية at sinotharwa for petroleum services
  • Egypt - Cairo
  • November 2019 to January 2021

● To provide administrative services including diary management, booking meetings, planning events, organizing travel and preparing travel itineraries, correspondence and prioritizing emails for the Chairman. Maintaining Financial Records
● To conduct research/ analysis as directed by the Chairman.
● To provide administrative support to the Chairman in implementing organizational projects and programs.
● To work closely with the Chairman and Senior Leadership Team through regular correspondence, arrange meetings and
prepare briefing materials for the Chairman.
● To coordinate departmental reports and documentation for the Board of Trustees meetings
● Act as the central point of contact on assigned proposals, and lead and guide the work of the Bids and Proposals team
● Monitor for relevant competitive procurement opportunities, managing the bid opportunities pipeline and circulating
opportunities to the appropriate stakeholders
● Solicit management reviews and approvals during proposal development

assistant director at grand heritage
  • Qatar - Doha
  • January 2013 to December 2013

•​ ​​ ​​ ​​ ​​ ​Assist​ ​in​ ​evaluating​ ​and​ ​selecting​ ​of​ ​new​ ​spa​ ​therapy​ ​employees •​ ​​ ​​ ​​ ​​ ​Supervise​ ​the​ ​Spa​ ​Therapists​ ​and​ ​the​ ​treatments​ ​provided​ ​within​ ​the​ ​spa •​ ​​ ​​ ​​ ​​ ​Liaise​ ​with​ ​spa​ ​team​ ​and​ ​deal​ ​with​ ​queries​ ​in​ ​a​ ​professional​ ​and​ ​effective​ ​manner •​ ​​ ​​ ​​ ​​ ​Responsible​ ​for​ ​appraisals​ ​and​ ​trade​ ​testing​ ​of​ ​spa​ ​therapy​ ​employees •​ ​​ ​​ ​​ ​​ ​Manage​ ​and​ ​supervise​ ​all​ ​Spa​ ​Therapy​ ​administration​ ​work, ​ ​like​ ​contact​ ​and​ ​correspondence​ ​to​ ​guests, ​ ​creating​ ​reports for​ ​Spa​ ​Manager, ​ ​preparation​ ​and​ ​confirmation​ ​of​ ​spa​ ​services​ ​to​ ​all​ ​guests, ​ ​stock​ ​ordering​ ​and​ ​stock​ ​control, ​ ​promotions​ ​and marketing​ ​of​ ​spa​ ​therapies. •​​ ​​ ​​ ​​ ​​ ​​Ensure​ ​that​ ​the​ ​spa​ ​operation​ ​follows​ ​SOP​ ​guidelines​ ​and​ ​regulations •​ ​​ ​​ ​​ ​​ ​Manage​ ​all​ ​customer​ ​complaints​ ​and​ ​supervise​ ​all​ ​spa​ ​therapy​ ​incentive​ ​schemes •​ ​​ ​​ ​​ ​​ ​Provide​ ​usage​ ​reports​ ​on​ ​therapy​ ​services •​ ​​ ​​ ​​ ​​ ​Control​ ​the​ ​stock​ ​and​ ​inventory​ ​for​ ​spa​ ​products​ ​and​ ​consumable

agent promoted to supervisor at Stream Global Services – USA client ( SiriusXm Radio )
  • Egypt - Cairo
  • August 2012 to December 2012

As Agent
Receiving calls and direct clients
Help new customers to create their accounts
Helping clients in the initial operation of the service
 Assist clients in non-technical malfunctions before conversion for the professionals
As Supervisor
Guidance servants in the event of a problem with the client
Supervision service employee level
Writing and send weekly reports to the Director of the competent

marketing Coordinator - promoted to assistant sales manager at Steigenberger Al Dau Beach Hotel
  • Egypt - Hurghada
  • June 2010 to June 2012

1 - Purchase orders
2 - Sales
3 - Inventory monthly
4 - balancing between purchase orders and sales

Assistance sales marketing manager at TGI Fridays - Americana
  • Egypt - Cairo
  • January 2008 to January 2010

Responsible for the sales movement of branch Mohi El Din Abu El Ezz
After a break of three years has opened a branch in the TGI engineers and was a major challenge for the marketing team in order to be the first branch of the alcohol provides or shisha is also a place in a residential area
So I was responsible for activating the movement of sales and assistance in developing marketing plans in line with the local market and surrounding area

Executive secretary at Fat-hi Amer group for medical equipments
  • Egypt - Cairo
  • October 2005 to September 2007

I was responsible for arranging the deals and work on increasing potential customers, Receive and respond to telephone calls to customers, Scheduling of meetings between the clients & saving all data on the system and make a report for it.

Education

Diploma, hotel&computer
  • at International Academy for Hotel & Computer Scince, Cairo, Egypt 2002 - 2004 Deploma (V.Good)
  • August 2002

computer science & hospitality

Specialties & Skills

Project Collaboration
Marketing
Customer Service
word-office
sales&marketing
rsearching

Languages

English
Expert

Hobbies

  • reading & listening to the music