Key Account Manager
MHk trading & ship Chandlers
Total years of experience :13 years, 6 Months
Dealing with all the Hotels and most of the Catering Companies across Dubai by visiting face to face, or by calls, and emails.
• Keeping up to date with economic and business developments throughout the working day of my team.
• Performing research into the market, customer trends, and competition in the market.
• Preparing detailed business plans which cover relevant goals and objectives.
• Connecting with other professionals in the company and in other companies, including account managers.
• Daily meeting with the sales team for how is business going on, discussing and plan-ning how to make growth.
• Prospect for potential new clients and turn this into increased business.
• Cold call as appropriate within the market or geographic area to ensure a robust pipe-line of opportunities. (Meet potential clients by growing, maintaining, and leveraging our network).
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients.
• Set up meetings between client decision makers and company’s practice leaders/Princi-pals.
• Plan approaches and pitches. (Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives).
• Participate in pricing the solution/service.
• Handle objections by clarifying, emphasizing agreements and working through differ-ences to a positive conclusion. (Use a variety of styles to persuade or negotiate appro-priately.)
• Present an image that mirrors that of the client.
• Managing 40 sales representers and supervisors in the cash van division. Covering the entire area of UAE market.
• Implementing monthly route maps for the team to cover efficiently the market.
• Creating monthly, quarterly and yearly; Sales reports, targets and market plans.
• Insuring the achievement of the monthly and yearly targets.
• Responsible for finding new areas, establishing business opportunities with new and existing clients.
• Identifying market change, competitors and clients behavior to develop and modify my tactics and strategy plans.
• Ensuring proper level of stock is maintained, displayed appropriately and favorable shelf placement.
•As a retail sales merchandiser, I am ensuring a proper level of stock is maintained, and that the merchandise is displayed appropriately and favorable shelf placement.
•Having overall accountability for growing the sales and profitability throughout each area.
•Managing teams to deliver Samsung product throughout the operation, as well as delivering excellent standards of customer service.
•Driving and maximizing the sales and profitability of the store to achieve growth.
• Monitoring and review staff and store performance on a regular basis.
•Driving sales through maximizing team performance.
•organizing, preparing and arranging promotional materials and displays.
•Training store manager for Samsung events
•maximizing sales through effective merchandising.
:Maintaining accurate statistical and financial records.
•Creating a combination of real value for money and outstanding customer service.
Sales Executive
- Customer update
•Working on loss loan and contact clients who default their payment.
•Follow-up for collection of payment.
•Present feedback to upper management