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Fouad Maksoud, Commercial & Revenue Manager – Utilities & Systems Contracting

Fouad Maksoud

Commercial & Revenue Manager – Utilities & Systems Contracting·Unigaz

United Arab Emirates

Master's degree, Banking And Finance

Work experience

Total years of experience: 15 years, 8 months

Commercial & Revenue Manager – Utilities & Systems Contracting

January 2022 - Present

Unigaz

Dubai, United Arab Emirates

January 2022 - Present

• Own end-to-end commercial and revenue strategy across residential, commercial, and F&B gas
supply portfolios.
• Manage large-scale Residential O&M operations covering 30, 000+ flats across multi-owner
developments.
• Lead commercial management for 150+ bulk gas supply clients, including hotels, labor camps, and
large facilities.
• Oversee 200+ active F&B customers, ensuring competitive pricing, contract compliance, and client
retention.
• Design and manage multi-tier pricing structures (flat-based, liter-based, service-based), balancing
volume, margin, and operational cost.
• Negotiate and administer revenue-share, rebate, and commercial agreements with property owners
and FM companies.
• Lead contracting monetization for gas system installation projects, managing subcontractors, pricing,
and project margins.
• Conduct detailed ROI, feasibility, and payback studies for new developments and investment-led
projects.
• Structure BOM and long-term O&M concession models, securing guaranteed revenue streams over
up to 10 years.
• Monitor contract renewals, compliance, and commercial risk exposure across 500+ customers.

Company industry:
Oil & Gas

Sales & Operations Manager

August 2016 - January 2022

Greentec Automation DMCC

Dubai, United Arab Emirates

August 2016 - January 2022

GREENTEC AUTOMATION DMCC is a regional Middle East Hub
representing leading European manufacturers in the segments of
home, hotel and building automation.

• Progressed from Senior Sales Executive to Sales & Operations Manager through consistent
performance.
• Managed and mentored a team of 8+ sales and operations professionals.
• Led business development strategies, achieving top sales performance and sustained revenue growth.
• Developed customized commercial solutions based on client technical and operational requirements.
• Oversaw end-to-end sales operations, KPI tracking, SLA compliance, and client escalations.
• Coordinated cross-functional delivery teams to ensure project execution aligned with commercial
commitments.
• Maintaining excellent service level to our customers.

Company industry:
Industrial Engineering & Automation
Job role:
Management

Project Support Services Officer (Operations & Workforce Coordination)

June 2014 - July 2016

PEAKS Construction and Maintenance Co. LTD.

Jeddah, Saudi Arabia

June 2014 - July 2016

Peaks Construction & Maintenance Company Ltd. is dedicated to serving
the ongoing construction needs of Saudi Arabia.

Key Result Areas:


Supported day-to-day project site operations through workforce coordination, timekeeping follow-up, and site support services.

Maintained manpower allocation records, attendance tracking, and daily/weekly operational reports for multi-site teams.

Liaised with project supervisors and operations teams to support manpower planning, shift coverage, site logistics, and timely service delivery.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

Senior sales consultant

July 2010 - February 2014

AGHA Classic Cars

Tripoli, Lebanon

July 2010 - February 2014

AGHA Classic Cars is an premium used cars showroom and sub dealer for OPEL brand new cars in North Lebanon

Key Result Areas:

• Supported consultative sales and client relationship management while completing studies.
 Sold cars and did value-adding services such as maintenance plans and warranties to customers
 Acted as a bridge & point of contact between the company and the customers
 Maintained a healthy & long-term relationship with the existing clients
 Assisted potential customers by matching their desires, needs, and budget to the appropriate car
 Provided and selling car loan and insurance

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Internship Program : Bank teller, Personnel Banking, Bank Administrator

April 2012 - September 2012

Byblos Bank group

Tripoli, Lebanon

April 2012 - September 2012

Paid Internship Program for Six Months Where my duties was rotating to cover all the Branch Operations and not limited to : -Bank Teller: Duties included dealing with customers, checking the cash, depositing and withdrawing money from accounts according to the customers requests. -Personnel Banking: Responsible for opening new accounts for clients while offering them the services that the bank provide. -Bank Administrator: Duties included organizing all of the work accounts such as checking payment periods for clients, offering loans for specific clients, and checking Bond payments. (got selected for employment in 2015)

Company industry:
Banking
Job role:
Banking

Education

Beirut Arab University

March 2014

March 2014

Master's degree, Banking And Finance

Lebanon

Beirut Arab University

March 2013

March 2013

Bachelor's degree, Business Administration And Commerce

Lebanon

Canada Educational Center

November 2011

November 2011

Diploma, Leadership and Managment

Lebanon

GPA (point): 3.4 out of 4

GPA (point): 3.4 out of 4

Diploma in Leadership Skills

Lebanese American University

July 2011

July 2011

Diploma, Succesion Planing

Lebanon

Rawdat El Fayhaa Secondry school

November 2010

November 2010

High school or equivalent, Socio-economic

Lebanon

Skills

Reporting
Expert
Reporting
Expert
Sales Operations
Expert
Sales Operations
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Business Development
Expert
Business Development
Expert
Team Leadership
Expert
Team Leadership
Expert
Scaling Up Customer Satisfaction index
Expert
Scaling Up Customer Satisfaction index
Expert
Excellent Customer Services
Expert
Excellent Customer Services
Expert
Crisis managment
Expert
Crisis managment
Expert
Problem Solving
Expert
Problem Solving
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Negotiation Skills
Expert
Negotiation Skills
Expert
Active Listening
Expert
Active Listening
Expert
Reporting
Expert
Reporting
Expert
Sales Operations
Expert
Sales Operations
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Business Development
Expert
Business Development
Expert
Team Leadership
Expert
Team Leadership
Expert
CROSS FUNCTIONAL COORDINATION
Expert
CROSS FUNCTIONAL COORDINATION
Expert
EXECUTIVE LEADERSHIP
Expert
EXECUTIVE LEADERSHIP
Expert
OPERATIONS
Expert
OPERATIONS
Expert
REVENUE ANALYSIS
Expert
REVENUE ANALYSIS
Expert
PRICING STRATEGIES
Expert
PRICING STRATEGIES
Expert
CUSTOMER RETENTION
Expert
CUSTOMER RETENTION
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Expert

Training and Certifications

Certifications
ICDL – International Computer Driving License
Succession Planning for Family Business
Succession planing for family business
Jan 2012
ICDL Ver.5.0/ International Computer Driving License
Jan 2013

Training
Internship Program - Banking
Byblos Bank Group (Lebanon)
Jan 2012