Harender Pal

To deal efficiently and politely with all telephone, email, internet and in
person enquiries
• To ensure that all reservations are recorded following established
procedures with full and clear information and that they are inputted
accurately and promptly onto the system.
Liaise with clients and customers to coordinate corporate events whilst
building rapport and creating professional relationships.
To ensure that all work meets company standards and is according to
training given; all function paperwork must be accurate and complete,
including catering requirements, guest preferences, booking supplements
and payment details
• To create daily floor sheets detailing reservations.
• To attend training sessions and team meetings as required and to be
involved and contribute to these.
Harender Pal

As a Dispatchers My roles and responsibility is to track and manage
drivers.
•I assign drivers routes, destinations, and timelines, as well as keep in
touch with them, who are on the road.
•I interact with clients and drivers to keep up-to-date information on
routes and schedules.
•Because I am dispatcher interacts with the client to address any concerns
or route changes, some customer service experience are helpful.
•I usually work out of a company office managing digital/physical route
and driver files and answer calls from the customers.
•Coordinating drivers and crews to send them to appropriate jobs
•To create daily floor sheets detailing reservations.
•To attend training sessions and team meetings as required and to be
involved and contribute to these