Senior AFME Service Desk Engineer
Giza
Total years of experience :17 years, 6 Months
JOB DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
1- Support end users for all hardware and software problems, including, computer software and hardware, networking, printing, emails, office applications and business applications
2- Follow up and coordinate the purchase of new hardware according to company business processes.
3- Follow up and manage the maintenance of the hardware (computers, laptops, printers, monitors, etc..) whether internally or through external providers.
4- Responsible to manage and maintain suitable stock of spare parts to avoid delays in supporting the users including stock of ink cartridges for printers..
5- Provide first line support for the network, both LAN and WAN, and work in conjunction with the network and system administrators to resolve any problems.
6- Manage the day-to-day operation of the IT department in the factory.
JOB DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
1- Support end users for all hardware and software problems, including, computer software and hardware, networking, printing, emails, office applications and business applications
2- Follow up and coordinate the purchase of new hardware according to company business processes.
3- Follow up and manage the maintenance of the hardware (computers, laptops, printers, monitors, etc..) whether internally or through external providers.
4- Responsible to manage and maintain suitable stock of spare parts to avoid delays in supporting the users including stock of ink cartridges for printers..
5- Provide first line support for the network, both LAN and WAN, and work in conjunction with the network and system administrators to resolve any problems.
6- Manage the day-to-day operation of the IT department in the factory.
Develop Windows Applications and Web Application Using These Programming Languages .
1- ASP.Net.
2- C#
Using These Database Versions Like.
MS SQLServer 2000
MS SQLServer 2005
MS SQLServer 2008
1- Answer The Users Calls.
Iam makinh a Diploma at Cairo University at the Facuity of the computers abd informations department of Information system but Not Certified yet