Jorge Moura , Head of Facility Management

Jorge Moura

Head of Facility Management

Abu Dhabi Airports Company

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Facility Management
Experience
23 years, 2 Months

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Work Experience

Total years of experience :23 years, 2 Months

Head of Facility Management at Abu Dhabi Airports Company
  • United Arab Emirates - Abu Dhabi
  • My current job since November 2018

Heading the Facility Management Division for the Soft Services across the Midfield Terminal Building


RESPONSABILITIES

• Implementing & Directing strategy towards the profitable growth and operation of the company
• Implementing & Managing the operations of all the facilities and buildings within the designated area and to facilitate maintenance, cleaning, pest control, waste management, Landscaping and developing the division in formulating strategies and plans in-line with the guidelines set by the department and the business strategy.
• Putting in place adequate operational planning, financial and quality (KPI) / (SLI) control systems
• Ensuring that the operating objectives and standards of performance are optimized
• Preparation & Monitoring of annual budget
• Closely monitoring the operating and financial results against plans and budgets
• Maintaining the operational performance of the company
• Managing co-ordination of the partners and working groups engaged in project work
• Managing project deliverables in line with the project plan
• Recording and managing project issues and escalating where necessary
• Resolving cross-functional issues at project level
• Managing project scope and change control and escalating issues where necessary
• Monitoring project progress and performance
• Ensuring QHSE Rules and QHSE Audits
• Working closely with users to ensure the project meets business needs
• Identifying user training needs and devising and managing user training programs
• Providing regular status reports to major clients in monthly and quarterly basis
• Presentation of Monthly KPI’s with Plans - Progress & Problems
• Preparation of Tender Documents
• Evalution of submitted tender documents
• Contracts Management upon award following the SLA and implementation of strategies
• Implementation of Building Information Management System, CAFM and Smart Technology solution to enhance the reporting, operations while reducing cost to the business

Head of Soft Services at FARNEK Total Facility Management
  • United Arab Emirates - Dubai
  • December 2015 to November 2018

Head of Soft Services

-Currently with over 1500 Team Members

RESPONSABILITIES

• Directing strategy towards the profitable growth and operation of the company
• Managing the operations of all the facilities and buildings within the designated area and to facilitate maintenance, cleaning and development division in formulating strategies and plans in-line with the guidelines set by the department and the business strategy.
• Putting in place adequate operational planning, financial and quality (KPI) / (SLI) control systems
• Ensuring that the operating objectives and standards of performance are optimized
• Preparation & Monitoring of annual budget
• Closely monitoring the operating and financial results against plans and budgets
• Maintaining the operational performance of the company
• Recruitment in India, Sri Lanka, Uganda
• Managing co-ordination of the partners and working groups engaged in project work
• Managing project deliverables in line with the project plan
• Recording and managing project issues and escalating where necessary
• Resolving cross-functional issues at project level
• Managing project scope and change control and escalating issues where necessary
• Monitoring project progress and performance
• Ensuring QHSE Rules and QHSE Audits
• Working closely with users to ensure the project meets business needs
• Identifying user training needs and devising and managing user training programs
• Providing regular status reports to major clients in monthly and quarterly basis

• Presentation of Monthly KPI’s with Plans - Progress & Problems

Operations Director at ABM
  • Qatar - Doha
  • January 2015 to December 2015

Operations Director for Hard & Soft Services in Hamad International Airport in Doha

-Currently with over 300 Hard and 500 Soft Service Team-

FM Consultant for Doha Bank, Cayan Facility Services

RESPONSABILITIES

• Directing strategy towards the profitable growth and operation of the company, reporting Managing Director

• Overseeing stakeholder’s requirements to ensure corrective & preventive maintenance works, general upkeep of the buildings and outsourced staff management.

• Managing the operations of all the facilities and buildings within the designated area and to facilitate maintenance, cleaning and development division in formulating strategies and plans in-line with the guidelines set by the department and the business strategy.

• Putting in place adequate operational planning, financial and quality (KPI) / (SLI) control systems

• Ensuring that the operating objectives and standards of performance are not only understood but owned by the management and other employees

• Preparation & Monitoring of annual budget

• Closely monitoring the operating and financial results against plans and budgets

• Maintaining the operational performance of the company

• Recruiting project staff and consultants

• Managing co-ordination of the partners and working groups engaged in project work

• Detailed project planning and control including Developing and maintaining a detailed project plan

• Managing project deliverables in line with the project plan

• Recording and managing project issues and escalating where necessary

• Resolving cross-functional issues at project level

• Managing project scope and change control and escalating issues where necessary

• Monitoring project progress and performance

• Ensuring QHSE Rules and QHSE Audits

• Working closely with users to ensure the project meets business needs

• Identifying user training needs and devising and managing user training programs

• Providing regular status reports to major clients in monthly and quarterly basis

• Presentation of Monthly KPI’s with Plans - Progress & Problems

Facilities & Operation Manager at Dussmann Middle East
  • United Arab Emirates - Abu Dhabi
  • January 2013 to February 2015

Facilities & Operations Manager

--Abu Dhabi Airport
--Sowwah Square
--Al Reem Island
--Capital Plaza

Cleaning
Waste Management
Personnel Management
Pest Control
Glass Cleaning
High - Level Specialist Cleaning
Pest Control
Hygiene Management
Customer Service
Budget Management
Contracts / Procurement Management

Operations Director at Derichebourg Facility Management
  • Portugal
  • January 2010 to January 2013

Operations Director - 2010 - 2013 - Safira Facility Services, Group Derichebourg in Portugal, South Portugal
Site with 450 employees and 350 K Euros / Month

Country Manager at P. Dussmann GmbH
  • Portugal
  • January 2007 to January 2010

Branch Manager - 2007 - 2010 - P. Dussmann GmbH

Complete Facility Management in airport Porto, Lisbon and in Cleanroom Industrie Siemens / Infineon

Head of Engineering Department at Rohde KG
  • Germany
  • March 2001 to January 2007

Engineering Department

Development Department

2001 - 2007 - Rohde KG, Portugal

Education

Bachelor's degree, Facility Management
  • at Dussmann GmbH
  • September 2007

Dussmann Facility Management Diploma Facility Management Dussmann, Germany

Bachelor's degree, Engineering Machines and Systems
  • at BBS I
  • February 2001

Project Engineering in Machines and Systems

Specialties & Skills

Project Control
HR Strategy
Contracts Review
Operations Management
Facility Operations
ENGINEER
OPERATIONS
OPERATIONS MANAGER
PROJECT MANAGER
SALES TRAINING
TRAINING
Clean Room Services
Facility Management

Languages

English
Expert
German
Expert
Portuguese
Expert
Spanish
Beginner

Training and Certifications

Project Management (Certificate)
Date Attended:
July 2017
Valid Until:
July 2019
ICE Specialist (Certificate)
Date Attended:
April 2017
Valid Until:
April 2019
Dussmann Certification (Certificate)
Date Attended:
December 2013
Valid Until:
December 2013