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Karim Mohamed Zaghloul Ibrahim

Operations Manager

EPOS

Location:
Egypt - Cairo
Education:
Bachelor's degree, Administration And Management
Experience:
8 years, 10 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  8 Years, 10 Months   

June 2019 To Present

Operations Manager

I found this job using Bayt.com

at EPOS
Location : Egypt - Cairo
Responsible of all administrative business for the organization.
- Following up with customer requests and meet their needs.
- Providing administrative support as needed.
- Prepare accurate reports for upper management.
- Meet cost, productivity, accuracy and timeliness targets.
- Assisting with the management of daily operational activities.
- Managing office supplies and the maintenance of office equipment.
- Responsible for all the contracts of maintenance companies.
- following up the logistics duties, warehouse and transportation
- Following up with fleet department to providing the required cars and drivers for internal transportation for company employees or for the benefit of customers.
- Responsible of custom clearance procedures.
- Coordinate and monitor supply chain operations.
- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
- Track the shipment of final products according to customer requirements.
- Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs.
- Coordinate and monitor supply chain operations.
November 2018 To June 2019

Construction Project Coordinator

I found this job using Bayt.com

at EPOS
Location : Egypt - Cairo
Monitoring project plans, project schedules, work hours, budgets and expenditures.
- Responsible of all administrative business for the organization.
- Assess project risks and issues and provide solutions where applicable.
- Providing administrative support as needed & Undertaking project tasks as required.
- Review materials created by others and offer suggestions for improvement.
- Documenting and following up on important actions and decisions from meetings.
- Assisting with project management by creating assignments, tracking progress, and resolving issues.
- Assisting with the management of daily operational activities.
- Managing office supplies and the maintenance of office equipment and Responsible for all maintenance company that maintain the branch
- Managing internal and external stakeholder relations.
- Facilitating cross-channel feedback from customers and employees to management and executive teams
- Handling all kind of customer requests
- Working with managers and department heads to learn departmental needs and goals
- Delivering reports to department heads, management teams and boards of directors to provide insight into the overall efficiency of the organization
August 2015 To October 2018

Branch Operations Officer

I found this job using Bayt.com

at Arab Bank - Egypt
Location : Egypt - Cairo
Job Duties
- Responsible for Credit cards & Debit card & Online Banking
- Responsible for Cheques books
- Giving information about bank product
- Responsible for Loans & credit cards
- Responsible for all operation work in branch
- Responsible for all maintenance company that maintain the branch
- Handling all kind of customer requests
- License renewal
- Bank statement:
- Issuing and printing instant visa electron and internet card
- chq books / and requesting and activating online banking
- Responsible of e-channels
- Immigrate all clients to e channels services to facilitate banking experience

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
January 2019

Bachelor's degree, Administration And Management

at University Of Wales
Location : Great Britain (UK) - Wales
Grade: Good
Bachelor degree from wales university in England
July 2013

Bachelor's degree, Administration And Management

at Modern University For Technology And Information
Location : Egypt - Cairo
Grade: 2.468 out of 4
I studied business administration in MTI university
June 2006

High school or equivalent, Att section

at Saint peter’s American School
Location : Egypt - Cairo
Grade: Excellent
American diploma 102%

Specialties & Skills

Microsoft office

Web surfing

Microsoft Power Point

Negotiation

Problem Solving

Orientation

Operational HR

Organizational Development

Purchasing

Customer Service

Fleet Management

Administration

Key Account Management

workforce planning

performance appraisal

office administration

administrative support

microsoft powerpoint

payroll processing

performance management

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Native Speaker

English

Expert

French

Intermediate

Training and Certifications

Customer focus via first impression ( Training )

EBI
January 2017 (9 hours)

English course level 11 ( Training )

AUC
May 2012 (35 hours)

Leveling exam from British council ( Certificate )

Issued in: May 2015

Soft skills ( Certificate )

Issued in: March 2019

Introducing to banking ( Certificate )

Issued in: March 2018

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