خالد فهمي, Acting As Vending operation Manager

خالد فهمي

Acting As Vending operation Manager

Masafi

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, كهرباء قوى
الخبرات
12 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 8 أشهر

Acting As Vending operation Manager في Masafi
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يونيو 2017

Responsible to lead the operations in vending machine channel. Responsible for clearly defining long and short term goals, objectives and targets for the channel.
-Responsible for ensuring there is adequate, qualified, & competent personnel resources who have the responsibility to achieve their KPIs / targets; that team members get the relevant and necessary training / coaching (generic to team or specific to individuals) to enhance their performance to therefore ensure they achieve KPIs / targets.
-Responsible for the attainment / achievement of the channel KPIs / targets
-Responsible for sales & distribution / market coverage planning, leading in execution, reviewing achievements against targets and taking necessary corrective action without delay.
-Ensuring excellent customer service and attainment / achievement of customer service delivery targets.
-Ensure all machines are always operational and are in good working conditions.
-Ensuring that cash collections are done on time and all issues on collections are attended to and resolved on time; that our EOT (End of Trip) processes, procedures and cutoff deadlines are being adhered to.
-Responsible for creating and implementing robust processes and systems, reviewing their effectiveness and correcting them accordingly to ensure targets achievement
-Responsible for channel budgetary control - ensuring operations are within budgets

Customer Service and Technical Manager في Nestlé
  • مصر - القاهرة
  • سبتمبر 2011 إلى يونيو 2017

1- Planning and Organizing strategic programs by using PDCA methodology.
2- Plan, prioritize, assign, supervise, review and participate in the work of staff responsible for maintenance of the treatment plant including repair and installation of all electronic, electric, hydraulic, pneumatic and mechanical equipment.
3- Identify risks, analysis them and set up plans for them.
4- Communicate and negotiate with suppliers to get competitive prices.
5- Analyzing customer/competitor’s behavior based on sales & hit rate development.
6- Direct the daily work activity for both operations and maintenance needs .
7- Initiates and carries out projects that improve efficiency and/or reduce operating costs.
8- Tracks, analyzes and improves key maintenance parameters such as asset utilization, maintenance cost, schedule compliance, etc.
9- Estimating time, cost & the resource requirements for the activities.
10-Reviewing the technical reports coming from the maintenance & Searching for the points in which can increase the profitability. 
11- Monitoring and controlling maintenance costs
12-Schedule and complete the “Preventative Maintenance Program”.
13-  Identify requirements and execute capital equipment replacements

الخلفية التعليمية

بكالوريوس, كهرباء قوى
  • في جامعة حلوان
  • يوليو 2010

Specialties & Skills

Engineering
Electricity
Maintenance
Plant Maintenance
اتوكاد
troubleshooting for ATS boards, MDB's boards,SMD's boards,DB's boards , Synchro boards and Generators

اللغات

الانجليزية
متمرّس

العضويات

نقابة المهندسين المصرية
  • عضو
  • August 2010

التدريب و الشهادات

PCB (تدريب)
معهد التدريب:
Jelecom
Diploma in Financial management (تدريب)
معهد التدريب:
معهد إبداع
Diploma in Customer service (تدريب)
معهد التدريب:
معهد إبداع
Distribution (تدريب)
معهد التدريب:
Jelecom
Microcontroller (تدريب)
معهد التدريب:
Jelecom
Diploma in Total Quality management (تدريب)
معهد التدريب:
معهد إبداع
Business Administration (تدريب)
معهد التدريب:
Ain shams University
Electrical maintenance (تدريب)
معهد التدريب:
ITC
Classic control in Schneider electric (تدريب)
معهد التدريب:
Schneider electric
Diploma in Sales (تدريب)
معهد التدريب:
معهد إبداع
SCADA (تدريب)
معهد التدريب:
Jelecom
Diploma in Marketing (تدريب)
معهد التدريب:
معهد إبداع
Diploma in construction (تدريب)
معهد التدريب:
E-tech
PLC (تدريب)
معهد التدريب:
Apecs
Diploma in Project Managment (تدريب)
معهد التدريب:
معهد إبداع