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Khalid Saad, Network Operations & Maintenance Manager

Khalid Saad

Network Operations & Maintenance Manager·Abu Dhabi Systems & Information Centre

United Arab Emirates

Bachelor's degree, Bachelor Degree of Computer & Information Science in the field of Computer Engineering

Work experience

Total years of experience: 31 years, 5 months

Network Operations & Maintenance Manager

March 2010 - Present

Abu Dhabi Systems & Information Centre

Abu Dhabi, United Arab Emirates

March 2010 - Present

•Managing and administrating the development cloud (eLab)
•Managing the operation of e-Government Abu Dhabi data center
•IT Service Management based on ITIL
•Commvault Backup implementation and roll out
•Support the migration for Abu Dhabi Network ADNET
•Maintain appropriate levels of security over all infrastructure assets
•Provide assistance and support to IT entities in Abu Dhabi Government
•Participate in Internal IT audit
•Vendors Management
•IT Project Management
Company industry:
Public Administration
Job role:
Information Technology

European IT Infrastructure Manager

December 2001 - March 2010

Molex Holding GmbH

Germany

December 2001 - March 2010

•Managing and administrating the IT infrastructure for 30 sites in Europe
•Developed and managed €2 million IT budget and performed periodic cost and productivity analyses
•Project management and business partner-ship with other regions
•Maintain appropriate levels of security over all infrastructure assets
•Managing relationships with IT consultancy companies and 3rd part suppliers
•European software license management
•Participate in Internal IT audit
•IT Project Management for mergers and acquisitions
•Reporting monthly on SLA and WAN usage
Company industry:
Manufacturing
Job role:
Information Technology

IT Infrastructure Supervisor Europe

May 2001 - December 2001

Molex Holding GmbH

Germany

May 2001 - December 2001

•To lead and/or participate in all aspects of the development cycle for software designated to execute on Personal Computers. This will include problem definition, interviews, feasibility studies, design, program testing, implementation and training
•Provide capacity planning and disaster recovery
•Roll out SAP GUI to all users in Europe
Company industry:
Manufacturing
Job role:
Information Technology

IT Specialist Europe

December 2000 - May 2001

Molex Holding GmbH

Germany

December 2000 - May 2001

•Assist IT Infrastructure Manager in maintenance, optimization and expansion of network infrastructure, Hubs, servers, switches, print servers, both locally (LAN) and European wide (WAN)
•Provide second level hard and software support to all European entities
•User training on a wide range of company standard office automation and email software as required/requested by the user community
Company industry:
Manufacturing
Job role:
Information Technology

Internet Webmaster

May 2000 - December 2000

Saudi French Bank

Riyadh, Saudi Arabia

May 2000 - December 2000

•Providing full support to the Bank website by developing, improving and maintaining continuous services
•Managing and maintaining the messaging platform to acquire a very stable and advantageous messaging system to the Bank business
•Ascertain a reliable, secured, and well-structured internal web and proxy configurations and setup
•Ensuring that the Bank web infrastructure is secured and ready for e-business technologies
Company industry:
Banking
Job role:
Information Technology

LAN Administrator

May 1998 - May 2000

Saudi French Bank

Riyadh, Saudi Arabia

May 1998 - May 2000

•Y2K projects include change the hardware as well as software
•Signature system implementation
•Installation of Total Virus Defense software
•Lotus Notes v 5.02 implementation and Administration
•Installation and management of LAN/WAN Banyan Vines Network OS
•Windows NT Server installation, management and optimization
•Deploying and supporting Bank Assurance Software Kingdom Wide
Company industry:
Banking
Job role:
Information Technology

PC Specialist

May 1996 - May 1998

Saudi French Bank

Riyadh, Saudi Arabia

May 1996 - May 1998

•Supporting the High-end product of Microsoft like MS Office 97
•Evaluated releases of new operating systems and applications like Windows NT and all Microsoft office and back office applications
•Successfully evaluate, test and made recommendations on the new hardware equipment this include PCs’ and servers.
•Successfully implemented three phases of Branch LAN Project this include planning, designing, setup, and customizing one NT server and from 7 to 13 workstation in each branch configuring TCP/IP, DHCP, and SNA 2.11 server for 15 branch in central region
Company industry:
Banking
Job role:
Information Technology

Instructor

October 1995 - May 1996

Al-Khaleej Training

Riyadh, Saudi Arabia

October 1995 - May 1996

Responsible for preparing and administrating the following courses:
•PC and Peripheral Troubleshooting
•Introduction to Computer
•Computer Reference
•Computers Made Easy
•Advanced Logic Circuit Lab
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Computer Engineer

January 1995 - October 1995

Computer System Inc

Riyadh, Saudi Arabia

January 1995 - October 1995

I was responsible for the installation and maintenance of Windows for workgroup and Novell 3.12 plus trouble shooting in PC and Network
Company industry:
Software Development
Job role:
Information Technology

Education

KING SAUD UNIVERSITY, COLLAGE OF COMPUTER & INFORMATION SCIENCE

January 1995

January 1995

Bachelor's degree, Bachelor Degree of Computer & Information Science in the field of Computer Engineering

Saudi Arabia

Skills

IT Management
Expert
IT Management
Expert
IT Operations
Expert
IT Operations
Expert
Virtualization
Expert
Virtualization
Expert
ITIL
Expert
ITIL
Expert
Cloud Computing
Expert
Cloud Computing
Expert
International and intercultural skills
Expert
International and intercultural skills
Expert
Provide the clients with all the technical assistance and advice which concern their systems
Intermediate
Provide the clients with all the technical assistance and advice which concern their systems
Intermediate
Effective leadership, analytical, negotiating and problem solving skills
Expert
Effective leadership, analytical, negotiating and problem solving skills
Expert
Focus on customer satisfaction and loyalty
Expert
Focus on customer satisfaction and loyalty
Expert
Windows Server and Active Directory
Expert
Windows Server and Active Directory
Expert
Hard-working, reliable; able to collaborate in a team enterprise
Expert
Hard-working, reliable; able to collaborate in a team enterprise
Expert
IT professional
Expert
IT professional
Expert
Microsoft Exchange Server and Outlook (all versions)
Intermediate
Microsoft Exchange Server and Outlook (all versions)
Intermediate
Ability to prioritize work load and meet multiple project deadlines
Expert
Ability to prioritize work load and meet multiple project deadlines
Expert
Communication and organizational skills
Expert
Communication and organizational skills
Expert
Project management
Expert
Project management
Expert
In depth knowledge of PC, Server infrastructure and architecture
Expert
In depth knowledge of PC, Server infrastructure and architecture
Expert
Knowledge of Cisco Networking devices (Router, Firewall, Switches and Access Points)
Intermediate
Knowledge of Cisco Networking devices (Router, Firewall, Switches and Access Points)
Intermediate
High level responsibility and self motivation
Expert
High level responsibility and self motivation
Expert
IT Management
Expert
IT Management
Expert
IT Operations
Expert
IT Operations
Expert
Virtualization
Expert
Virtualization
Expert
ITIL
Expert
ITIL
Expert
Cloud Computing
Expert
Cloud Computing
Expert

Languages

Arabic
Expert
English
Expert
German
Intermediate

Memberships

Project Management Institute

Member

December 2007

Training and Certifications

Certifications
Microsoft Certified Systems Engineer (MCSE)
Nov 2000
ITIL foundation V3
Sep 2011
ICDL IT Security
Oct 2012
Training
Cloud Architect Certification
Arcitura Education Inc
Nov 2013
HP Virtual Connect for Blade Systems
HP
Mar 2014
Microsoft Windows 2000 Server
Microsoft
Mar 2001
The essentials of leadership
Management Centre Europe
Oct 2003
HP Open View Operations for Windows
HP
Mar 2005
Asset Insight V4 Product training
Tangram
Jul 2002
Cisco Certified Network Associate (CCNA)
Fast Lane Computer Consultancy
Jun 2007
Deploying Cisco ASA Firewall
Fast Lane Computer Consultancy
Sep 2012
SLAs & IT Contracts
IIR Middle East
Jun 2013
Administering MS Windows 2000 Directory Services
SITA COMPUTER TRAINING INSTITUTE
May 2002
Exchange 2003 Essential Troubleshooting
Microsoft
Aug 2005
Implementing and Managing Microsoft Exchange 2000
SITA COMPUTER TRAINING INSTITUTE
Jun 2002
Certified Information Systems Security Professional (CISSP)
Firebrand Training Middle East
Jul 2012
Project Management Professional (PMP)
IIL Europe
Dec 2007
Install, Configure and Manage VMware View 5.5
HP
Mar 2014