Customer Service Executive
bioskinspa
Total years of experience :6 years, 0 Months
-Greet and welcome guests
- Direct visitors to the appropriate advisor
- Answer screen and forward phone calls.
- Provide basic and accurate information in person and via phone/
email
- Update calendars and schedule meetings as well as manage daily
emails, while providing customer service and resolving customers
issues
Acquire new customers, researching organizations and individuals online (especially on social media) to identify new leads and potential new markets, contacting potential clients via email or phone, maintaining relationships with existing customers, follow up and assisting all potential and existing distributors
Answering telephones, greeting patients, updating and filing patient medical records, scheduling appointments, handling correspondence, billing, and bookkeeping, explaining treatment procedures to patients, preparing patients for examination, assisting the physician during exams.
Attracts potential customers by answering questions, opens customer accounts by recording information, resolves products and services problems by clarifying the customer's complaint, following up with customers and manage calls, overseeing employees, providing customer service, resolving customer issues, assist branch manager to achieve sales target and manage daily operations