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Leben Madriaga

TECHNICAL SUPPORT OFFICER

Location:
United Arab Emirates - Sharjah
Education:
Bachelor's degree, Information and Technology
Experience:
3 years, 7 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  3 Years, 7 Months   

June 2013 To February 2015

TECHNICAL SUPPORT OFFICER

at PUREGOLD PRICE CLUB INC.
Location : Philippines
 Process Opening and Closing of POS Server/Terminals.
 Hardware and Software installation and maintenance.
 Trouble shooting and maintenance off all workstations computers.
 Proficiency in Microsoft Office.
 IBM POS (Point of Sales) Installation, Peripherals, issues and concern.
 Bizerba Weighing Scale.
 Update all software especially antivirus.
 LAN/MAN/WAN, WIFI, Access Point.
 Computer networking.
 Windows Server Administration.
 ERP and CRM Systems.
 Printers and Scanners.
October 2012 To March 2013

Customer Relations Officer

at Miguelito's International Corporation
Location : Philippines
To assist the customers on their orders thru emails and phone calls, find information, get advice, feedback, and return items issues or complaints.
January 2012 To October 2012

Technical Support

at Conversia Inc.
Location : Philippines
 Computers Parts.
 Servers System.
 CCTV System.
 Printer and Scanner.
 Biometric System.
April 2011 To October 2011

IT Staff

at DEPARTMENT OF EDUCATION DIVISION OFFICE
Location : Philippines
To ensure that all computers are working properly and to assist them in their computer related problems.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
April 2012

Bachelor's degree, Information and Technology

at AMA COMPUTER COLLEGE
Location : Zamboanga City, Philippines
Grade: 2.0 out of 5
AWARDS.

AMA COMPUTER UNIVERSITY Commendation for Good Character.
AMA COMPUTER UNIVERSITY Commendation for Service.

Specialties & Skills

ANTI VIRUS

Software Updates

COMPUTER HARDWARE SERVICING

COMPUTER NETWORKING

CRM System

CUSTOMER SERVICE

EMAIL (Webmail, Outlook and Mozilla Thunderbird)

ERP System

TpLinux System

Microsoft Office

Photo Editing

Linux Server

Computer network

Computer Hardware Troubleshooting

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Filipino

Expert

English

Intermediate

Spanish

Beginner

Training and Certifications

TESDA COMPUTER HARDWARE SERVICING NC II TRAINNING ( Training )

AMA COMPUTER COLLEGE
January 2011

JAVA Tools and Technology ( Training )

Accenture Delivery Center in the Philippines
January 2010

3rd Philippine Society of Information and Technology Students Regional ICT Convention ( Training )

Commission of Higher Education
January 2012

TESDA NATIONAL CERTIFICATE II COMPUTER HARDWARE SERVICING ( Certificate )

Issued in: April 2011 Valid Until: - April 2016

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

Reading News / Technology Articles.

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