Liezl Calabio, Executive Administrative Assistant

Liezl Calabio

Executive Administrative Assistant

Intellectual Knowledge Institute

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
18 years, 0 Months

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Work Experience

Total years of experience :18 years, 0 Months

Executive Administrative Assistant at Intellectual Knowledge Institute
  • United Arab Emirates - Dubai
  • My current job since December 2018

Act as the point of contact between the executives and internal/external clients
Undertake the tasks of receiving calls, take messages and routing correspondence
Handle requests and queries appropriately
Maintain diary, arrange meetings and appointments and provide reminders
Monitor office supplies and research advantageous deals or suppliers
Produce reports, presentations and briefs
Develop and carry out an efficient documentation and filing system

Freelance Trainer / Coach at Filipino Institute
  • United Arab Emirates - Dubai
  • My current job since August 2018

- Created new training materials including audio visual resources
- Completed administrative tasks including maintaining attendance records, delivering quizzes, and grading tests
- Providing individual tutoring and coaching to course participants, ensuring personalized feedback

Trainer and Communication Manager at TADBEER - Housekeeping Company
  • United Arab Emirates - Dubai
  • August 2018 to November 2018

• Performing general office duties to support the Administration.
• Provide instruction of domestic workers for Basic Housekeeping and Domestic Worker Manual by: MOHRE
• Promoting awareness of brand image internally and externally.
• Gathering materials and assemble information packages (e.g., brochures, promotional materials).
• Answering guest questions about the packages.
• Serving as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Preparing Contract for the client.
• Other duties as assigned.

Cluster Sales Coordinator at Marina Byblos Hotel
  • United Arab Emirates - Dubai
  • March 2016 to June 2018

• Performing general office duties to support Sales and Marketing (e.g., filing, sending emails, typing, faxing, copying).
• Preparing sales-related documents throughout the sales process (e.g., proposals, contracts, any event orders).
• Promoting awareness of brand image internally and externally.
• Gathering materials and assemble information packages (e.g., brochures, promotional materials).
• Using sales techniques that maximize revenue while maintaining existing guest loyalty.
• Entering, retrieving reconciling, and verifying information (e.g., history & forecast, leads, third parties, productivity and etc.) in software involved in the sales process.
• Answering guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serving as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Preparing Function Contract, Proforma Invoice, Travel Leisure and Corporate Rate Agreement.
• Other duties as assigned.

Full Time Instructor at Asian International School of Aeronautics and Technology
  • Philippines
  • April 2013 to January 2016

• Provide instruction in the Hotel and Restaurant Services and Aviation programs: teach assigned classes in theory, classroom laboratory, and field study instruction.
• Provide Basic Computer Knowledge for the students, Classroom and Laboratory.
• Assist in program administration, student recruitment, admission and advising, budgetary assessment, planning and preparation.
• Fulfill the professional responsibilities of a full-time faculty member including, but not limited to the following; teach scheduled classes; follow department course outlines; keep accurate records of student enrollment, attendance, and progress; post and maintain scheduled office hours; participate in department and division meetings and college and/or district wide activities and committees as assigned.
• Maintain program and course Student Learning Outcomes and assessment processes.
• Recommend the purchase of equipment and supplies.
• Develop instructional innovations to ensure program success.
• Assist with program outreach, including publicity, community relations, advisory committee membership and meetings, external funding opportunities, and campus events.
• Provide Course Information
• Develops syllabi/module that clearly outline the course requirements, rationale, goals, and objectives.
• Prepares class sessions and assignments
• Provide Students with Access to and Feedback on Their Work
• Secure Handling of Examinations
• Assess Skills Competency
• Teaches courses according to the school catalogue descriptions and in accordance with defined course standards and outcomes
• Observe Scheduled Class Times
• Observe Office Hours or Appointment Times
• Report Scholastic Dishonesty
• Maintain an Appropriate Learning Environment
• Maintain the Classroom Environment
• Participates in faculty meetings and staff meetings
• Represents the school positively to prospective students and supporters.
• Continues professional development and growth
• Makes suggestions for library purchases
• Makes sure that student evaluations are administered near the end of each semester.
• Performs other responsibilities requested by supervisor
• Submits course grades to the Registrar

Tourism Sector Trainer at Samson Polytechnic College of Davao
  • Philippines
  • May 2009 to March 2013

• Provide instruction in the Hotel and Restaurant Services programs: teach assigned classes in theory, classroom laboratory, and field study instruction.
• Provide Basic Computer Knowledge for the students, Classroom and Laboratory.
• Assist in program administration, student recruitment, admission and advising, budgetary assessment, planning and preparation.
• Fulfill the professional responsibilities of a full-time faculty member including, but not limited to the following; teach scheduled classes; follow department course outlines; keep accurate records of student enrollment, attendance, and progress; post and maintain scheduled office hours; participate in department and division meetings and college and/or district wide activities and committees as assigned.
• Maintain program and course Student Learning Outcomes and assessment processes.
• Recommend the purchase of equipment and supplies.
• Develop instructional innovations to ensure program success.
• Assist with program outreach, including publicity, community relations, advisory committee membership and meetings, external funding opportunities, and campus events.
• Provide Course Information
• Develops syllabi/module that clearly outline the course requirements, rationale, goals, and objectives.
• Prepares class sessions and assignments
• Provide Students with Access to and Feedback on Their Work
• Secure Handling of Examinations
• Assess Skills Competency
• Teaches courses according to the school catalogue descriptions and in accordance with defined course standards and outcomes
• Observe Scheduled Class Times
• Observe Office Hours or Appointment Times
• Report Scholastic Dishonesty
• Maintain an Appropriate Learning Environment
• Maintain the Classroom Environment
• Participates in faculty meetings and staff meetings
• Represents the school positively to prospective students and supporters.
• Continues professional development and growth
• Makes suggestions for library purchases
• Makes sure that student evaluations are administered near the end of each semester.
• Performs other responsibilities requested by supervisor
• Submits course grades to the Registrar

Data Entry Staff at Wide Wide World Express Corporation (an affiliated DHL Phils.)
  • Philippines
  • October 2004 to October 2007

Education

Bachelor's degree, Hotel and Restaurant Management
  • at Samson Polytechnic College of Davao
  • March 2013

Under Graduate

Diploma, Hotel and Restaurant Services
  • at St. Joseph Technical Academy
  • April 2009

1st Honorable Mention Best in Cold Kitchen Best in Travel Services 3rd place, Table Setting, Mindanao Culinary Festival

Diploma, E-Commerce Programming
  • at STI College of Davao
  • April 2004

Specialties & Skills

Recruitment
Human Resources
Data Entry
Customer Support
Sales Coordination
Commercial Cooking
Data Entry
Teaching
Bartending
Bread and Pastries Baking
Tour Guiding
Human Resource Recruitment

Languages

English
Expert
Tagalog
Native Speaker

Memberships

Filipino HR Club UAE
  • Active Member
  • March 2018
Filipino Institute Alumni Association
  • Secretary
  • March 2018

Training and Certifications

Certificate of Appreciation (Certificate)
Date Attended:
June 2018
Certificate of Appreciation (Certificate)
Certificate of Appreciation (Certificate)
Date Attended:
April 2018
Assessors Methodology Certificate 1 (Certificate)
Date Attended:
October 2012
Valid Until:
October 2017
Housekeeping National TVET Trainer Certificate III (Certificate)
Date Attended:
September 2013
Valid Until:
November 2017
Trainers Methodology Certificate 1 (Certificate)
Date Attended:
October 2012
Valid Until:
October 2017
Tour Guiding National TVET Trainer Certificate II (Certificate)
Date Attended:
September 2013
Valid Until:
November 2015
Housekeeping National TVET Trainer Certificate II (Certificate)
Date Attended:
August 2014
Valid Until:
August 2019
Bartending National TVET Trainer Certificate II (Certificate)
Date Attended:
June 2013
Valid Until:
March 2015
Food and Beverage Service National TVET Trainer Certificate II (Certificate)
Date Attended:
June 2013
Valid Until:
January 2016
Commercial Cooking National TVET Trainer Certificate III (Certificate)
Date Attended:
September 2013
Valid Until:
November 2017