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Mariia Tykhonova, Office & HR Manager cum PA

Mariia Tykhonova

Office & HR Manager cum PA·Benchmark Middle East

United Arab Emirates

Master's degree, Interpreting and Languages

Work experience

Total years of experience: 12 years, 3 months

Office & HR Manager cum PA

March 2019 - Present

Benchmark Middle East

Dubai, United Arab Emirates

March 2019 - Present

- Partnering with the management to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
- Overseeing employee disciplinary meetings, terminations, and investigations.
- Recruiting, interviewing, hiring, and training new staff in the company, following the governmental regulations and labor law.
- Overseeing the daily workflow of the department.
- Providing constructive and timely performance evaluations.
- To be the first point of contact for all inquiries related to the CEO;
- Implementing and maintaining an efficient filing system to provide structure and an effective reference resource at all times; maintaining a hard copy and electronic filing system;
- Ensuring the smooth operation of the CEO’s office, HR & Admin department.

Company industry:
IT Services
Job role:
Administration

HR Coordinator

January 2018 - March 2019

INVEST GROUP OVERSEAS

Dubai, United Arab Emirates

January 2018 - March 2019

✓ Developing and implementing HR strategies and initiatives aligned with the overall business strategy;
✓ Bridge management and employee relations by addressing demands, grievances or other issues;
✓ Recruiting and staffing, managing the selection process;
✓ Supporting current and future business needs through the development, engagement, motivation and
preservation of human capital;
✓ Developing and monitoring overall HR strategies, systems, tactics and procedures across the organization;
✓ Nurturing a positive working environment;
✓ Overseeing and managing a performance appraisal system that drives high performance;
✓ Ensuring legal compliance throughout human resource management;
✓ Implementing and revising a company’s compensation program;
✓ Developing, analyzing, and updating the company’s salary budget;
✓ Developing, analyzing and updating the company’s evaluation program;
✓ Conducting new employee orientations and employee relations counseling;
✓ Maintaining department records and reports;
✓ Maintaining company directory and other organizational charts;
✓ Recommending new policies, approaches, and procedures;
✓ Handling company’s petty cash.

Company industry:
Real Estate
Job role:
Human Resources and Recruitment

Office Manager cum PA

July 2016 - January 2018

INVEST GROUP OVERSEAS

Dubai, United Arab Emirates

July 2016 - January 2018

✓ To be the first point of contact for all inquiries related to the CEO;
✓ Providing a full administrative and secretarial support to the CEO, including drafting reports, letters, articles and speeches where appropriate;
✓ Undertaking the necessary preparation for meetings i.e. preparing background material and ensure that all project files are kept up-to-date;
✓ Implementing and maintaining an efficient filing system to provide structure and an effective reference resource at all times; maintaining a hard copy and electronic filing system;
✓ To ensure the smooth operation of the CEO’s office and all Admin department (stationery and IT);
✓ Assisting the CEO in managing daily company operations to ensure positive, safe and profitable working environment;
✓ Organizing and attending meetings, taking minutes of meetings and noting action points where agreed;
✓ Handling all confidential documents and maintaining strict confidentiality throughout;
✓ Extensive internal and external diary management for the CEO;
✓ Organization of travel arrangements;
✓ Email monitoring and actions;
✓ Research and information gathering;
✓ Document preparation - reports, briefings, correspondence, PowerPoint presentations, etc.;
✓ Managing archiving and storage process;
✓ Managing stationery orders and expenditure;
✓ Provide backup support to the HR departments in recruiting, hiring and training the potential candidates for future performing with the company.

Company industry:
Real Estate
Job role:
Administration

Office Manager

April 2015 - July 2016

BURJ TRADING DWC-LLC

Dubai, United Arab Emirates

April 2015 - July 2016

✓ Coordinating daily office activities and schedules, developing office procedures and process, and ensuring smooth
office operations and general office upkeep;
✓ Maintaining office efficiency by planning and implementing office systems, layouts, and equipment procurement;
✓ Designing and implementing office policies by establishing standards and procedures; measuring results against
standards; making necessary adjustments;
✓ Maintaining office staff by recruiting, selecting, orienting, and training employees;
✓ Maintaining office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and
appraising job results;
✓ Contributing to team effort by accomplishing related results as needed;
✓ Organizing office-filing system, dealing with correspondence and phone calls, and maintaining office inventory and
equipment;
✓ Handling office petty cash and basic accounting;
✓ Maintaining corporate relations with hotels, organizing hotel bookings;
✓ Dealing with tickets’ booking, in and out courier services;
✓ Serving as the point person for maintenance, mailing, equipment, bills and errands;
✓ Partnering with HR to maintain office policies as necessary;
✓ Coordinating with IT department on all office equipment;
✓ Managing relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time;
✓ Managing contract and price negotiations with office vendors, service providers and office lease.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Administration

HR Assistant

January 2012 - January 2013

Magistral-Yug LLC

Ukraine

January 2012 - January 2013

✓ Searching the using mass media resources (creating Internet advertisements using social nets, web-pages, advertisements on radio, TV), connecting with recruitment agencies;
✓ Managing the scheduling and coordination of departmental meetings and group activities;
✓ Coordinating with HR department on policies and procedures to confirm eligibility and ensures compliance with organization practices;
✓ Ordering and distributing stationary, letter heads and business cards as per requirement;
✓ Receiving all visitors and informing the required colleague with the department of the visitor’s arrival;
✓ Handling couriers, letters and faxes and ensuring tracking of documents and follows-up in case of delay or non-delivery;
✓ Assisting in preparing documents for management in a timely and accurate manner;
✓ Providing secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies;
✓ Maintaining employee confidence and protects operations by keeping human resource information confidential.

Company industry:
Heavy Industry & Metallurgy
Job role:
Administration

Education

Kherson State University

January 2019

January 2019

Master's degree, Interpreting and Languages

Ukraine

GPA (percentage): 90%

GPA (percentage): 90%

Skills

HR Management
Expert
HR Management
Expert
Callcenter
Expert
Callcenter
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Interpretation
Expert
Interpretation
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
RECRUITING
Expert
RECRUITING
Expert
BUDGETING
Expert
BUDGETING
Expert
BUSINESS STRATEGY
Expert
BUSINESS STRATEGY
Expert
EMPLOYEE RELATIONS
Expert
EMPLOYEE RELATIONS
Expert
LEGAL
Expert
LEGAL
Expert
LETTERS
Expert
LETTERS
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
HR Management
Expert
HR Management
Expert
Callcenter
Expert
Callcenter
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Interpretation
Expert
Interpretation
Expert

Languages

English
Expert
German
Expert
Russian
Expert
Ukrainian
Expert

Hobbies

  • Foreign language learning
  • Fashion
  • Reading
  • Fitness