Maria lourdes Flores, Academic Quality Controller Assistant

Maria lourdes Flores

Academic Quality Controller Assistant

The International School of Choueifat

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, English
Experience
14 years, 1 Months

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Work Experience

Total years of experience :14 years, 1 Months

Academic Quality Controller Assistant at The International School of Choueifat
  • United Arab Emirates - Abu Dhabi
  • My current job since September 2012

o Directly reporting to the A.Q.C’s of Primary Department from Grade 1 - 6
o Duly responsible for appointments of six levels (Gr.1 - 6) on a daily or weekly basis including preparation of Teacher’s Progress Report as per parent/Head of Department’s request
o Data entry, maintains office stationery and supplies, managing incoming and outgoing correspondence.
o Manage day-to-day activities for the entire office in an effective, efficient and professional manner
o Ensure confidentialities and record-keeping
o Responsible for collecting, recording, maintaining and reporting of student records. These include the grades, all registration data, and transcripts from prelim, midterm and finals.
o Preparing/receiving courier parcels domestic and international.
o Daily monitoring of Teacher’s/Assistant’s/Student’s absences and lateness
o Making follow-up call to parents for student’s absence as a protocol for safety and assurance purposes
o Attending parent’s concern about certain issues either behaviour or academic and redirecting them to the designated person the earliest time possible
o Ensuring Safety- First for each and every student inside the school premises.

Telephone Operator cum Receptionist at International School of Choueifat-Khalifa City A
  • United Arab Emirates - Abu Dhabi
  • October 2010 to September 2012

Attending calls to parent concerning their students and redirecting them to the concern persons such as Supervisor, Academic Quality Controller, Office Manager and Director of school.
o Providing information of schools and other activities if necessary.
o Can work under pressure by creating a positive environment towards colleagues and the community of the school.
o Taking down notes if necessary and ensuring that all messages are being relayed to concerned individuals on time.
o Manage day-to-day activities for the entire office in an effective, efficient and professional manner.

CALL CENTER AGENT at MEDIALINK CONTACT SOLUTIONS,INC.
  • Other
  • April 2010 to September 2010

• Accept incoming and outgoing calls and ensures that proper presentation was made during the call flow.
• Focused on generating sales for the clients while maintaining a strict focus on the quality and compliance for every sale generated.
• Value performance coupled with unparalleled customer service and positive client experience.

Education

Bachelor's degree, English
  • at Nueva Ecija University of Science and Technology
  • April 2010

Graduated with an award of consistent honor student and academic scholar for the entire academic years of studies.

Specialties & Skills

Sales Campaigns
Call Center
Receptions
Sales Coordination
Educational Games
Microsoft office, Word, Excel, Power point, Movie-maker,

Languages

English
Expert

Training and Certifications

Certificate of Participation for Professional Education (Certificate)
Date Attended:
February 2010
Valid Until:
February 2010