Cashier/Duty Manager
Emaar Malls Group
Total years of experience :16 years, 0 Months
• Greeting customers and providing all information and details of tickets and packages.
• Handling cash and online booking.
• Sell tickets, book lessons and follow up customers' registration for Ice Rink Academy.
• Deliver the highest level of customer service.
• Greet and welcome all customers who come to the store.
• Assist and help customers to get their needs and give them more suggestions.
• Handling cash and arrange customers' orders.
• Merchandise new items and fix reports of sales.
• Greeting, directing and assisting all visitors of Kidzania and selling different types of tickets.
• Record and reporting all incidents and customer complaints to the line manager.
• Ensure daily check of counter, exit and gust relations desk to assure correct operation procedures.
• Coordinate on the daily revision of cash machines and system to assure correct operation conditions.
• Receiving customers complaints and find the best solutions.
• Direct link with the boss and in charge as well as reporting the daily activities of business.
• Preparation daily cash and credit statement.
• Completion of the total sales.
• Handling the schedule of the staff and replace head cashier.
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