Operations Manager
Huawei Technologies Company
Total years of experience :12 years, 0 Months
Managing Operations & digital contents for Mobily ‘RBT' (Ring Back Tone), one of the biggest & sensitive projects
in Saudi Mobily telecom Company.
* Handling VAS marketing operations such as SMS, MMS, IVR. Managing short codes and Broad Casting to all Mobily
RBT user base.
* Checking copyrights of contents and making sure they are aligned with the local rules and regulations.
* Key person for first line client communications.
* Continuously contributing on service and products enhancement and development.
* Successfully planning, executing & reporting several campaigns and promotions for Mobily RBT.
* Involved in Huawei Mobile games localization, testing & Monetization.
* Social media marketing.
* Provide frequent reports and presentations to executive management while articulating corporate strategic goals.
* Received one month training at UAE Dubai for marketing operations at Huawei UAE office.
* The intensity of my work and my performance is reflected on the KPI trend that indicates service quality and client
satisfaction.
Meeting clients face to face.
* Handling & prioritizing problems.
* Checking and receiving goods from factories.
* Exporting goods to customers.
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