Operations Coordinator and Customer Service Coach
machinestalk
Total years of experience :14 years, 3 Months
1 / Coordinator of installation and maintenance operations for all customers of the western and southern regions
2 / customer training
3 / Coordination with clients daily and setting appointments
4 / Distributing the tasks of technicians daily and making a schedule of visits
5 / Preparing daily and weekly report for customers installation and maintenance
6 / Visit some clients, solve their problems and attach a report to management
7 / Preparing a weekly plan for installation and maintenance clients
8 / Follow up with technicians and ensure customer service
9 / Supervising major projects
10 / Executing all duties of the branch manager
1 / Organizing appointments for general manager interviews and meetings .
2 / The ability to draft, prepare and modify internal and external correspondence, prepare reports, administrative and technical notes, and write minutes of meetings .
3 / Responding to internal or external inquiries by receiving and responding to incoming calls, transactions and mail messages .
4 / Perform any other tasks that may be assigned by the General Manager .
5 / Preparing a weekly report on the devices in the vehicles .
6 / GPS vehicles tracking system .
7 / Coordination with the car movement department and entering the form data
8 / Prepare a report for delegates .
9 / Reviewing all branch contracts and matching them with the auditing and accounting departments
10 / Preparing and organizing monthly meetings (for employees and drivers) on PowerPoint
1 / Supervisor of cargo loading operations for all clients .
2 / Preparing an inventory of some varieties and their history .
3 / Supervising the container and unloading the goods and preparing a report on the items coming from the port .
1 / Entering data for all items and reviewing them with the supervisor for the products coming from the port .
2 / Printing and handing over documents to management .
1 / Data Entry .
2 / Printing letters and contracts .
3 / Coordinating with clients and following up on their requests .
4 / Preparing a weekly and monthly report .
5 / Arranging and Formatting Documents .
6 / Executing all duties of the branch manager .
Computer course in office work
Trench High School High School degree Scientific section
