Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Mostafa Elwan, E-Commerce Operations Manager

Mostafa Elwan

E-Commerce Operations Manager·Aeqan

Saudi Arabia

Bachelor's degree, Information

Work experience

Total years of experience: 13 years, 6 months

E-Commerce Operations Manager

January 2023 - Present

Aeqan

Riyadh, Saudi Arabia

January 2023 - Present

Single-handedly managing the full e-commerce operation of a store processing 30-60 orders/day — owning everything from
system stability to final delivery, without a supporting team.
• Independently run the entire order lifecycle: order management, fulfillment, logistics, customer experience, content, and
marketing coordination.
• Manage all external partners directly — 3 shipping companies and 3 payment gateways — ensuring smooth integrations and
reliable delivery.
• Led a full platform migration from Zid to Salla after operational issues, executing the move with zero disruption to daily
operations.
• Currently leading the development of a custom-built platform plus native mobile apps — analyzing requirements, designing
the system, and supervising the build end-to-end.
• Reduced customer complaints, improved delivery speed, and increased order success rate.
• Monitor performance metrics, maintain platform stability, and prepare operational reports.
Company industry:
Retail & Wholesale

Freelance Web Developer & E-Commerce Specialist

January 2015 - Present

Remote

6th of October, Egypt •Remote

January 2015 - Present

Remote
Designing and building websites, online stores, and web systems for clients across multiple industries.
• Built and launched 13+ live websites spanning e-commerce stores, job boards, marketplaces, tools, and business sites —
handling design, development, and deployment end-to-end.
• Developed sites on WordPress, WooCommerce, OpenCart, and custom-coded platforms, including hosting setup, domains,
and SSL.
• Built and monetized content websites through Google AdSense, applying SEO and traffic-growth strategies.
• Delivered freelance projects through platforms including Mostaql, Khamsat, and Khedmah Online.
Company industry:
IT Services

E-Commerce Operations Manager

January 2018 - June 2026

MSARAT

Riyadh, Saudi Arabia

January 2018 - June 2026

Managed daily operations for a specialized remote-work platform selling subscription packages alongside a catalog of 10, 000+
products, on a custom-built system, leading a cross-functional team.
• Oversaw a large-scale catalog of 10, 000+ products — publishing, organization, and ongoing updates.
• Achieved full site indexing and strong search-engine visibility through hands-on SEO and content optimization.
• Designed and automated the complete customer journey end-to-end, improving efficiency and consistency.
Followed up on system planning and implementation with developers; produced and edited product photography in
•
Photoshop.
• Managed orders, returns, inventory, and warehouse workflows; coordinated with shipping companies, couriers, and payment
gateways.
Company industry:
Civil Engineering
Job role:
Management

E-Commerce Operations Manager

January 2021 - January 2023

ICI Perfume

Riyadh, Saudi Arabia

January 2021 - January 2023

Planned, operated, and supervised the full e-commerce system for a store processing 30-60 orders/day, coordinating between
technical, warehouse, and business teams.
• Led the migration from Salla to a custom-built platform, defining requirements and overseeing the build.
• Supervised SEO and content strategy — achieving first-page search-engine rankings for target keywords.
• Analyzed and tested the user experience, defining improvements implemented by the development team.
• Coordinated daily workflows across sales, marketing, customer service, and inventory.
• Managed service providers, prepared performance reports, and analyzed customer data.
Company industry:
Perfume & Cosmetics

E-Commerce Specialist

January 2016 - January 2017

Tomor Store

Riyadh, Saudi Arabia

January 2016 - January 2017

• Set up and operated a newly launched e-commerce store on OpenCart from the ground up.
• Established the operational foundation — onboarding shipping companies and payment gateways and integrating them into
the platform.
• Fully integrated Google services; built the product catalog (photography, Photoshop, inventory, pricing, categories).
• Monitored competitor pricing and made data-driven decisions to protect profit margins.
Company industry:
Retail & Wholesale

IT Manager

January 2014 - January 2016

Kalimat for Food & Confectioneries Co.

Riyadh, Saudi Arabia

January 2014 - January 2016

• Managed the companys full IT infrastructure while single-handedly building and operating its first online store.
• Built the company website on WordPress, then developed it into a full store via WooCommerce with a customized theme.
• Designed and operated a multi-branch fulfillment system — routing each online order to the nearest branch for preparation
and driver delivery.
• Maintained servers (on-premise and hosting), networks, devices, and company email accounts.
Company industry:
Catering, Food Service, & Restaurant

Executive Secretary

January 2013 - January 2014

Future of Fashion

Riyadh, Saudi Arabia

January 2013 - January 2014

• Provided executive and administrative support — managing schedules, correspondence, recruitment/HR coordination, client
collections, and meeting documentation.
Company industry:
Retail & Wholesale

Education

University of Gharbia

January 2010

January 2010

Bachelor's degree, Information

Egypt

GPA (rating): Good

GPA (rating): Good

Skills

Marketing
Expert
Marketing
Expert
B2B eCommerce
Expert
B2B eCommerce
Expert
Magento
Expert
Magento
Expert
WordPress
Expert
WordPress
Expert
Web Development
Expert
Web Development
Expert
.NET
Beginner
.NET
Beginner
ACCOUNTANCY
Beginner
ACCOUNTANCY
Beginner
ADOBE PHOTOSHOP
Beginner
ADOBE PHOTOSHOP
Beginner
ADVERTISING
Beginner
ADVERTISING
Beginner
ARABIC
Beginner
ARABIC
Beginner
CCNA
Beginner
CCNA
Beginner
COM
Beginner
COM
Beginner
CONTENT MANAGEMENT
Beginner
CONTENT MANAGEMENT
Beginner
CONTINUOUS IMPROVEMENT
Beginner
CONTINUOUS IMPROVEMENT
Beginner
CONVERSION
Beginner
CONVERSION
Beginner
salla
Expert
salla
Expert
magento
Expert
magento
Expert
E-Commerce
Expert
E-Commerce
Expert
wordpress
Expert
wordpress
Expert
Open cart
Expert
Open cart
Expert
tiktok Ads
Expert
tiktok Ads
Expert
instagram Ads
Expert
instagram Ads
Expert
snapchat Ads
Expert
snapchat Ads
Expert
Google Ads
Expert
Google Ads
Expert
Facebook Ads
Expert
Facebook Ads
Expert
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
AUTOSCALING
Intermediate
AUTOSCALING
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION SYSTEMS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SYSTEMS ANALYSIS
Intermediate
SYSTEMS ANALYSIS
Intermediate
Web Development
Expert
Web Development
Expert
Computers
Expert
Computers
Expert
ICDL
Expert
ICDL
Expert
CCNA Certified
Expert
CCNA Certified
Expert

Social profiles

Personal Website
Personal Website
mostafaelwan.com

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
OpenCart Specialist
Digital Marketing Fundamentals
AI-Powered Performance Ads
AI-Powered Performance Ads
Jun 2023 - Jun 2024
Basics of Digital Marketing
Jun 2023
Web Development
Jan 2020
ICDL
Jan 2012
CCNA
Jan 2012

Hobbies and interests

سوشيال ميديا