Mahmoud Ghazal

Senior Agile Project Manager at Telstra

• Australia
• My current job since February 2015

Product Manager - Specialties at bayt.com

• Jordan - Amman
• June 2013 to June 2014

Responsible for directing, coordinating and monitoring all the required activities across the various teams and resources of Bayt.com to ensure the growth and continued success of the People/Specialties product.

Product Manager - Dardasa.com at KETAB Technologies Ltd.

• Jordan - Amman
• April 2013 to June 2013

Ketab Technologies is in the interactive learning solutions industry for the GCC with leading market presence in Jordan, UAE and Saudi Arabia.

Responsible for building, directing and maintaining Dardasa.com "a SAFE social network to provide flip learning for school students & their teachers".

Core Responsibilities:
 Develop, maintain, analyze and build product requirements and specifications.
 Define the long term strategy of the product and create product roadmap.
 Build SEO (Search Engine Optimization) & online marketing strategies for product.
 Communicating with development team to oversee product development progress.
 Research and analyze market conditions, product positioning and competitors.
 Manage and communicate with cross functional teams.
 Monitor, control and enhance product performance, customers’ feedback and support.

Product Manager at PACT - Principle Advanced Communication Technology

• Jordan - Amman
• January 2012 to February 2013

PACT provides its customers with mobile development services, currently focusing on mobile business to business applications. Also PACT develops & markets its own mobile applications, and has multiple apps running in both iTunes & Android app stores.

Core Responsibilities:
 Design, develop and improve existing & new mobile apps.
 Create and maintain products roadmaps.
 Building and implementing online marketing plans.
 Gathering and analyzing customer requirements.
 Communicating with technical team on business requirements.
 Maintaining Customer relationships.

CTO & Co-Founder at Sallaty.jo

• Jordan - Amman
• June 2010 to December 2011

Sallaty.jo was created in 2011, aiming to help the families in Jordan live easier, happier and less stressful lives by providing the most CONVENIENT shopping experience with the biggest VARIETY of affordable high QUALITY retail products online.

Core Responsibilities:

* Develop easy-to-use, clear, concise, comprehensible website.
* Identify opportunities to develop new or improve existing features.
* Implement, analyze & Improve search-engine rankings (SEO).
* Develop & Maintain pay-per-click advertising campaigns.
* Design, build & manage email campaigns.
* Research & analyze competitors' websites for new opportunities or threats.

Team Lead at NewERA For Computer Systems

• Jordan
• June 2003 to May 2010

NewERA provides business oriented IT solutions to clients in the retail industry providing total solutions including our own retail management software “EraPOS” integrated with other 3rd party solutions (Financial, HR, website, and payroll systems).

Core Responsibilities:
 Managing all company projects and coordinating with different project stakeholders.
 Provide and responsible of implementation plan.
 Gathering and analyzing customer requirements.
 Coordinating between business & technical units within the company.
 Establishing product roadmap (EraPOS Retail management system).
 Directing sales effort concerning targeted clients.
 Consultation on internal process for company clients.
 Managing development & implementation team.
 Supervising implementation team in several projects.