Muhammad Bilal, Blogger | Contributor | News Writer

Muhammad Bilal

Blogger | Contributor | News Writer

Research Snipers

Location
Pakistan - Islamabad
Education
Bachelor's degree, Accounting and Finance
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

Blogger | Contributor | News Writer at Research Snipers
  • Pakistan - Rawalpindi
  • My current job since October 2016

Written 150+ news on business, IT & technology, and general subjects.

Wrote over 50 blogs on several topics including technology, business, social media, finance, etc.

Was fully involved in the publishing of the web content i.e. researching, writing, editing, and publishing

Learned steps to improve web content using different blogging and SEO tips

Also learned the use of WordPress in publishing a website content and learned the basic concept of creating a website on WordPress

Current published content: https://www.researchsnipers.com/author/bilalsniper/

Corporate Sales Specialist (Careem for Business) at Careem
  • Pakistan - Islamabad
  • August 2019 to May 2020

Assisted over 30 corporate accounts from onboarding them to resolving their complaints

Achieved 110% of sales target for three months

Closed over 10 corporate accounts

Reached out to over 30 corporate accounts using personal contacts, cold calling, and social media platform

Helped a few clients in managing their finances by generating weekly reports using SQL and MS Excel

Trained 2 new staff members, executed few campaigns in collaborating with other teams, and represented Careem in 2 events

Opportunity Center (franchise) Manager at Careem
  • Pakistan - Islamabad
  • July 2017 to August 2019

Managed the HR side of the business. Acted as a key person managing and training franchisers’ staff

Managed 6 franchises overall and administered functions including operations, talent acquisition, staff training, and customer support

Helped the growth department in launching 3 new categories by training the staff and managing the supply

Helped 2 of the underperforming franchises in achieving their targets and improving their operations

Scaled up the business by marketing the services on the social media platform

Customer Support Executive at Uber
  • Pakistan - Islamabad
  • April 2017 to July 2017

Assisted over 30 clients daily resolving their complaints

Resolved payment issues from the company’s side

Trained 2 new staff members from registering a new partner to resolving issues

Received around 90% customer satisfaction

Helped the floor manager in the running of the business

General Insurance Underwriter | Customer Support at Platinum Insurance Broker LLC
  • United Arab Emirates - Dubai
  • December 2015 to September 2016

Assisted over 20 clients with their insurance needs

Dealt almost 10 insurance queries on a daily basis

Helped the agents in getting the best suitable insurance policy from insurance companies

Helped the company to officially resume its general insurance department

Assisted the operations’ manager to market the services using the social media platform

Web Content Writer at Zepto Systems Limited
  • Pakistan - Islamabad
  • June 2014 to December 2015

Wrote over 200 blogs and articles on subjects like IT, social media, SEO, etc.

Helped the company in starting their new domain related to career development by writing over 300 blogs, articles, press releases, etc.

Learned the basic concepts and importance of search engine optimization and social media marketing

Helped in launching an entertainment blog by writing travel, food, and other related blogs

Participated actively in SMM and SEO meetings to help the company generate more business and improve its services

Assisted the manager in making and changing the content strategy of all the projects under the content marketing team

Online Article Editor at iSolution
  • Pakistan - Rawalpindi
  • October 2012 to June 2014

Assisted the CEO in managing sooperarticles.com (a web article directory)

Was reviewing 200+ articles on a daily basis and making it certain that every publisher follow company’s publishing guidelines

Was also involved in editing and approving articles and author profiles

Wrote articles side by side on different article directories to help the company improve its business

Trained 1 new staff member with the basic concepts of the business and new ideas to improve traffic

Developed a keen interest in reading and writing blogs

Education

Bachelor's degree, Accounting and Finance
  • at SKANS
  • December 2012

Majors: Accounts, Auditing, and Taxation

Specialties & Skills

Blogging
Article Marketing
Content Writing
Blog Marketing
News Writing
CUSTOMER SUPPORT
MICROSOFT EXCEL
AUDITING
COLD CALLING
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
EDITING

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.





Languages

English
Expert
Urdu
Expert

Hobbies

  • Researching