A freelancing Inbound Errors Maintenance Specialist
Metro Markets Trading & Distribution
Total years of experience :3 years, 4 Months
The main objective is to follow up the inbound errors that occur due to the migration of sales from the point of sale system to the SAP system & find out the suitable solution to overcome these errors in order not to occur again.
The main objective is mainly creating items especially frames, in addition to maintaining items’ related technical issues within the SAP system for retail solutions (i.e. assorting, listing, store maintaining… etc). This process is reflected accordingly to the daily MRP (Material required Planning) process in terms of replenishment & sales.
o Some SAP authorized transactions and roles for daily procedures:
• Creating new articles via transaction MM42.
• Assigning new characteristics via CT04.
• Assigning characteristics to their related BMC (Base Merchandising Category) via transaction WG22
• Exporting tables & reports via SE16.
• Maintain the listing error in bulk via transaction WSM3 & WSM8.
• Uploading prices for articles based on its sales organization & distribution channel via transaction VK11
• Uploading EANs (European Article Number) against its created item/ article / SKU (Stock Keeping Unit) number in bulk via SAP program ZEAN_ADD.
• Activating articles & send them to the LEGACY system Via SAP program Z_ARTS.
o Other delegated roles & involved in projects:
• Assisted in documenting & drawing flows to the merchandising business process project.
• Assisted in testing the SAP ACU (Article Creation Utility) project.
• Trying to find suitable solutions to avoid the inbound errors that reflect negatively on the sales output.
• Assisted in the procurement department.
The Commercial & logistical assistant role mainly starts from receiving the customer’s purchase order until the physical shipment is delivered to the customers’ end.
o Some delegated roles:
•Receive Customer's purchase orders from the sales department or the corresponding C.S.A.
•Enter the order in SAP (Systems applications & products) system & adjusting sales prices as per customer's purchase orders.
•Check for availability through communicating our planner and forecast analyst.
•Issue custom's invoices against confirmed orders and give them to the free zone department to proceed with the clearance procedures.
•If it's an exported order, then arrangements with the freight forwarder should be done i.e. scheduling pick ups, communicating destinations, choosing lines, communicating freight rates and following up with the freight forwarder until orders are loaded and shipped.
•Communicating the ware house department with quantities and materials of orders that are going to be picked so as to arrange them.
•Communicating the customers with needed information i.e. actual time of picking, estimated time of loading and arrival and all shipping information needed.
•Couriering needed documents for customers via any couriering service i.e. DHL, Middle east ...etc.
•Communicating and couriering needed or specified documents to customers through bankers as indicated in the customer's purchase order on the basis of collection or letter of credit.
•Communicating and couriering documents to bankers on collection or letter of credit basis as a beneficiary party only (third party business).
•Communicating the Quality of assurance department and the technical affairs department for any customer's complaints.
•Reporting to sales and planning departments as well as the site manger, the sales status conciliated with the finance department reports.
•Following up with the whole OTC SAP's process starting from entering the sales order data till invoicing of the order.
