Warehouse Manager/Transport Manager
Spinneys Dubai LLC
Total years of experience :19 years, 1 Months
• Overall responsibility of the daily inbound & outbound operations of the different Distribution Centers consisting of Chilled, Fruit & Vegetables, Frozen and Ambient products.
• Operational and functional responsibility of the Export Department. Daily/weekly export of all product category items to the warehouse in Oman via road, sea and air.
• Instrumental in implementing/developing all company policies, procedures and SOP’s.
• Streamlined and improvised all the processes of the DC thus increased the operational efficiency.
• Liaise with commercial and other departments to improvise on the procurement, processes, etc. and with the different internal production units.
• Manage the daily inbound and outbound from/to the production (Butchery, Deli & Bakery) units to the DC and then process the outbound to all the 60 stores across UAE.
• Ensure that all inbound by air, sea and from local suppliers was processed and dispatched on timely basis within the agreed timelines to ensure that the product was available on the store shelves for the end customer.
• Implemented various KPI’s and provided feedback, business successes/challenges to Management.
• Additional responsibility to manage the Transport Department for a year consisting a fleet of 62 vehicles and 105 drivers.
• Sole responsibility to distribute the products of the different temperature categories from all the 4 Distribution Centers to all the 60 stores across UAE and the 3 production units.
• Responsible for the daily continuous timely collection and delivery of all air shipments from the different airports to the Distribution Center.
• Reviewed all existing delivery routes and developed/implemented cost effective routes to streamline the delivery to all the stores, production units and collection from the airports.
• Ensured the correct allocation of all available resources to meet the delivery schedules.
• Managed the hiring, training and development of the drivers.
• Average Stock holding of over $ 11, 000, 000.
• Overall responsibility for the product.
• Manage the smooth operation of the 4 warehouses housing stock of different customers and ensuring process & procedures are constantly evaluated and improved.
• Ensure all global company policies and procedures (operational & financial) are followed by the outsourced warehouses.
• Establish & maintain good rapport and relationship with key customers to ensure their continuous support and quick operations issues resolution.
• Provide sales teams with market information, product knowledge & trends in order to enhance sales efforts.
• Work closely with other departments to achieve synergy of cooperation among business units (Ocean Freight, Air freight & Land side services).
• Provide the sales team with regular market information, product knowledge and MSP tool kits in order to enhance the sales efforts.
• Communicate key KPI and business successes/challenges to Management.
• Ensuring all invoicing to customers and payments to vendors were completed on time.
• Manage the training and development of the hired staff.
• Additionally involved in the set up and start-up of the DynCorp International (global service provider to the US Govt forces) project to supply non-food distribution and support to Defense forces in Afghanistan including chemicals, vehicles, etc. - Damco was chosen as the service provider for the entire logistics.
• Involved in the startup of the warehouse & implementation of WMS, SOP and initial staff training.
• Entrusted to handle the Key Accounts of Nestle Dubai, and ADNH Abu Dhabi.
• Allocation of work duties to ensure targets and productivity are kept at a maximum.
• Monitoring of work flow to ensure all activities are carried out efficiently and accurately.
• Manage the 24hr warehouse activities, including the Transport department.
• Manage staff to implement / execute inventory control procedures & processes.
• Tracking of inventory status, location usage, expiration dates, purchase orders, issues & receipts and other key data.
• Provide on the job training to subordinate staff to strengthen their current performance and preparation for possible advancement.
• Ensuring and inspecting supplies and materials delivered are in conformance to specifications
• Implementation and follow up of all QA/QC procedures and relevant ISO requirements.
• Publish performance reports relating to inventory accuracy, turnover, space utilization, order efficiency, and obsolescence on a regular basis.
• Ensuring all KPIs is adhered and fulfilled to the Customer's satisfaction.
• Planning and Managing the Transport fleet consisting of around 43 vehicles and 56 drivers on a daily basis.
• Designed and implemented all the schedule routes to the different customers across UAE.
• Prime responsibility to ensure that all orders were delivered to the different class (A, B & C) of customers on time.
• Conducting staff performance appraisals.
• Scheduling of duties, shifts and leave of staff.
- Involved in the set up of the warehouse & implementation of WMS, SOP and initial staff training.
- Monitoring of work flow to ensure all activities are carried out efficiently and accurately.
- Allocation of work duties to ensure targets and productivity are kept at a maximum.
- Supervising day-to-day warehouse activities, including coordinating with the shipping department.
- Provide on the job training to subordinate staff to strengthen their current performance and preparation for possible advancement.
- Implementation and follow up of all QA/QC procedures and relevant ISO requirements.
- Preparing of staff performance appraisals.
- Scheduling of duties, shifts and leave of staff
• Supervising the operations and administration of the department.
• Attending Department Head meetings
• Preparation of daily/weekly cruise reports.
• Review and implementation of QA/QC documentation.
• Implementation and follow up of all ISO standards.
• Monitor at all times USPH, Safety regulations for sanitation and cleanliness and monitor workstations and staff for adherence to procedures.
• Regular on the job training for all subordinate staff.
• Overall charge of stores, provisions and linen shop stock worth $ 600, 000.
• Supervising day-to-day store activities, including coordinating with the Financial Controller.
• Liaise with all the internal departments in order to obtain the orders for the necessary supplies.
• Utilize both manual procedures and computerized systems tools for preparation of purchase orders, requisitions and relevant documentation.
• Ensure that all necessary items are available in stock on board so as to supply to the different outlets around the ship and in order to enable them to keep the passengers satisfied at all times of the cruise.
• Tracking of inventory status, location, usage rates, expiration dates, purchase orders, issues & receipts and other key data.
• Provide on the job training to subordinate staff to strengthen their current performance and preparation for possible advancement.
• Ensuring and inspecting supplies and materials delivered by the various suppliers are in conformance to specifications.
• Monitor at all times USPH, Safety regulations for sanitation and cleanliness and monitor workstations and staff for adherence to procedures.
• Publish performance reports relating to inventory accuracy, turnover, space utilization, order efficiency, and obsolescence on a regular basis.
• Responsible for all the Food, Non Food, Alcohol, Tobacco, Uniforms, Linen, etc.
• Overall charge of Stores worth $ 900, 000.
• Supervising day-to-day Store activities.
• Manage Department staff to implement / execute inventory control procedures & processes.
• Provide on the job training to subordinate staff to strengthen their current performance and preparation for possible advancement.
• Liaise with all the internal departments in order to obtain the input for the necessary supplies.
• Ensuring and inspecting supplies and materials delivered are in conformance to specifications.
• Monitor at all times USPH regulations for sanitation and cleanliness and monitor workstations and staff for adherence to procedures.
• Publish performance reports relating to inventory accuracy, turnover, space utilization, order efficiency, and obsolescence on a regular basis.
• Scheduling leave rotation of staff.
• Responsible for all Hotel and Engineering items primarily Food, Alcohol, Non Food, Tobacco, Spares, Uniforms, Linen, etc.
• Overall charge of Stores worth $ 450, 000.
• Organizing registration, documentation and transportation.
• Arranging excursions and package tours to selective tour parties.
• Preparation of the daily transport plan and ensuring that it was carried out on a timely manner.
• Entrusted to receive VIP guests at the airport and accompany them to their hotel. If required or if requested was assigned to accompany them for the excursions or leisure trips for the entire length of their stay.
A Senior Management Development course designed by the Stellenbosch Business School, South Africa on the guidelines of an MBA diploma/degree syllabus. The course was conducted in Dubai and in Stellenbosch South Africa.
a degree in Physics