Arlene Almarez, Front Office Receptionist

Arlene Almarez

Front Office Receptionist

Sahara Kuwait Resort

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, Information Technology
Experience
11 years, 9 Months

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Work Experience

Total years of experience :11 years, 9 Months

Front Office Receptionist at Sahara Kuwait Resort
  • Kuwait - Al Kuwait
  • My current job since November 2019

Guest Relation, welcoming by warm greeting, assist and responding according on their needs;
Answering and routing calls appropriately;
Maintains security by following procedures, monitoring journal;
Documenting and communicating actions and irregularities and continuing needs.
Do reports;

Restaurant Acting Supervisor at Royal Food Company
  • Kuwait - Al Kuwait
  • June 2018 to November 2019

Guest relation, welcoming visitors by warmth greetings and ensuring client satisfaction and gracefully comply any complaints;
Balance the cash register at the end of shift, encoding reports and inventory and submitting documents as their requires;
Maintain cleanliness and uniformity of the table set-up and manage dining reservations

Banquet Acting Supervisor at Crowne plaza Hotel Kuwait
  • Kuwait - Al Kuwait
  • October 2015 to June 2018

Holding a function with 500 to 800 pax with proper sequence of service; Approach guest and colleagues in friendly manner. Maintain constant communication with guest to ensure all expectations are met. Guaranteed all the staff is prepared and organized before the events starts, Coordinate with the chef to ensure food will be served according in BEO. Inspects table set up if clean and undamaged. Supporting the manager to do a paperwork such as documenting, . filing processing, ordering products and also relieving manager in her absence in paper work jobs.

Barangay Councilor at Government Of Barangay Formon
  • Philippines
  • December 2013 to October 2015

Community engaged, help in establishing, organizing and promoting cooperative enterprises to improve economic condition of well being; organizing barangay brigade, community service units as may necessary. Planning and offering regular lectures programs on a community problem. Planning and implementing to develop the barangay.. Providing proper develop and welfare of the children, assist and adopting measures for the prevention and eradication of drug abuse, child abuse and juvenile delinquency, providing basic services and doing secretary job as well.

Barangay Secretary at Government of Barangay Formon
  • Philippines
  • August 2012 to November 2013

Filing all the records such as minutes, annual and suplemental budget, case reports and forms. Prepare minutes, case and settlement reports, certificates, annual and supplemental budget to be posted on conspicuous place, . Arranging all necessary forms for Barangay election and coordinated in Comelec. Help the municipal registrat for registration of birth, death and marriages. Keep an updated record of all inhabitant of the Barangay. Processing the documents that submitted to developed the society of said barangay. Exercide othe power and perform duties and function as may prescribed the law and ordinance.

Education

Bachelor's degree, Information Technology
  • at MinSCAT Bongabong Campus
  • April 2013

Specialties & Skills

Customer Service
Leadership
Decision Making Skills
Work Planning
Staff Mentoring
Creative
Microsoft Application
Public Speaking
Decision Making
Teamwork
Photo Editing
Presentation Skills

Languages

English
Expert
Arabic
Beginner

Training and Certifications

Office Clerk (Training)
Training Institute:
MinSCAT Bongabong Campus
Duration:
480 hours
Banquet Clerk (Training)
Training Institute:
Crowne Plaza Kuwait
Duration:
96 hours