Saja Alraie, Customer Support Officer

Saja Alraie

Customer Support Officer

Babil games

Location
Jordan - Amman
Education
Bachelor's degree, English language and literature
Experience
5 years, 7 Months

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Work Experience

Total years of experience :5 years, 7 Months

Customer Support Officer at Babil games
  • Jordan - Amman
  • My current job since February 2020
call center agent at Extensya
  • Jordan - Amman
  • November 2018 to February 2020

My responsibility is including making outbound calls and answering inbound calls. And solving the customer's issues, by raising them to the concerned departments . However, in the end of the day, I have to present or give a report about my work during the day and the most common issues in the calls I've received.

Education

Bachelor's degree, English language and literature
  • at البلقاء التطبيقية - المركز
  • June 2018

My study focused in two fields, the linguistics and . literature, especially the English language.

Specialties & Skills

teamwork
problem solving
time management
Microsoft word

Social Profiles

Languages

English
Expert

Hobbies

  • Singing
    I sing different kind of music, but I really love singing for old Arabic singers, such as Um Kalthoum and Nour Alhuda.
  • Reading
    I like to read in different fields, Like philosophy, history, and social studies. Since I;m specialized in the field of literature, I like to read novels and poetry sometimes, I can consider myself as a big fan to Arabic literature and language in general.