Administration Manager
MY HOUSE PROPERTY MANAGEMENT
Total years of experience :27 years, 8 Months
• Managing rentals for existing and new residential community of properties in different areas in Dubai
• Managing rentals for Commercial buildings and villas including negotiating lease agreements with new and existing tenants, looking for ways to optimizing income while keeping highest rate of occupancy
• Managing all relationships with Tenants, Buyers, Government Dept. (Police, RDC, RERA, DLD, Notary, etc...) and Municipality, ensuring speedy processing of applications and approvals
• Liaising with engineers and Contractors for projects in final construction phase and on handing over after Defect Liability period expires
• Liaising with clients of projects to be handed over
• Assisting in Debt collecting for clients in arrears, past due follows ups, etc.
• Monitoring all daily operations
• Assisting in the preparation of budget for annual service contacts
• Arranging recruitment and selecting of new staff
• Training of personnel
• Implementing company policies and procedures for office operation.
• Building business relationships with Property Developers, Tenants and Property Owners
• Attracting tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units
• Securing & screening prospective Tenants & Buyers
• Negotiating Lease & Sale contracts, reviewing and closing with Landlords/Property Owners
• Maintaining property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations
• Securing property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.
• Reviewing & negotiating Maintenance contracts and follow up with subcontractors
• Managing the advertising and promotion budget
• Keeping close eye on Finance, Book keeping and Accounting
• Assisting in forming Owners’ Associations
• Exploring opportunities to add value to job accomplishments.
• Identifying new projects for management
• Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Arrange the sale of properties (flats, villas, factories, shops and plots).
• Study the market prices.
• Assess buyers' needs and locate properties matching their budgets & requirements.
• Take prospective buyers to inspect properties.
• Highlight the merits of the properties and terms and conditions of the sale.
• Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
• Act as an intermediary in negotiations between buyers and sellers.
• Draw up legal agreements (Tenancy Contracts, Agency Agreements, Representation Agreements, and Sales Purchase Agreements.
• Advice & answer clients’ questions on market conditions, prices, mortgages, legal requirements, maintenance, appraisals and related matters.
• Compare properties with similar ones in the market.
• Provide analytical and asset management advisory on existing and new investment projects involving property acquisitions, dispositions, leasing and strategic planning
• Evaluate zoning and laws, property values and traffic patterns to determine whether a property is a good investment for the clients
• Review and monitor legal documents such as management and lease agreements, tenant information, partnership agreements, mortgage instruments, vendor contracts, etc.
• Evaluate leasing alternatives and apartment pricing strategies
• Assist in the development and analysis of annual operating budgets. Review data on monthly basis and evaluate variances and trends in operating income and expenses
• Assist in the preparation of Reports, Forecasts and Property Summaries
• Maximize total return for each assigned asset through the analysis of property efficiencies and identifying opportunities for improved performance
• Assist in property dispositions, including analysis of potential sales price, interaction with sales brokers and preparation of internal investment committee brief
• Work closely with property managers, lenders and other third-party groups to track and maximize the clients' profit by periodically reviewing leasing contracts, business plans, budgets and forecasts
• Develop annual strategic financial plans, including plans for cost savings
• Establish rental rate by surveying local rental rates; calculating overhead costs, depreciation & profits
• Provide marketing strategy to generate rental's increase
• Attract tenants by advertising vacancies; explaining advantages of location & services; showing units
• Ensure maintenance of accurate records of all property& communications with clients
• Create annual business plans for properties
• Forecast requirements; prepare annual budget; schedule expenditures; analyze variances; initiate corrective action
• Maintain property by investigating & resolving complaints; enforcing occupancy rules; inspecting vacant units & completing repairs; planning renovations
• Ensure that Landlords obligations & contracts are met in respect of the units
• Ensure accurate, timely remittances & payments.
• Work with the leasing & marketing teams to ensure maximum rental income
• Work with property management accounts department
• Manage the execution of appropriate facilities management services as well as oversee planned maintenance and lifecycle planning
• Review all project related warranties & developer liability periods & ensure compliance with required provisions
• Ensure that Customer Service is up to the standard that retention levels are high & new tenants are attracted to the quality service
• Enforce occupancy policies & procedures
• Close new business deals by developing & negotiating contracts
• Develop, review & report on the business development’s strategy, ensuring the strategic objectives are well understood & executed by the team & focus on driving new revenues by effectively challenging & motivating employees
• Support the overall process of management & corporate decision-making to ensure the organization maximizes its profitability
• Update job knowledge by participating in educational opportunities; maintaining personal networks; participating in professional organizations
• Provide clear & timely operation & management reports to Senior Management/Executive Team
• Identifying new projects for management
• Property marketing and management
• Securing & screening renters & buyers
• Lease & sale contract negotiation, review and closing
• Relationship Management with Clients, Landlords and Tenants
• Government liaison, public and media relations
• Maintenance contracts and follow up with subcontractors
• Managing the advertising and promotion budget
• Keeping close eye on Finance, Book keeping and Accounting
• Collection, arrears, past due follows ups, etc.
• Planned and Executed major branding and merchandising projects for leading Banks, Corporations in Lebanon and the Gulf including, 5 star hotels, financial institutions, Embassies, Hospitals, Government entities and commercial businesses
• Planned and managed many events in Lebanon
• Managed the design and building of exhibition stands for some of the leading banks and companies in Lebanon
• Ensured that business operations run smoothly
• Kept on track the monthly budgets and targets
• Provided training for staff and new recruitments
• Monitored deliveries, quality & quantity
Dean's List- Fall 1992 Honor List- Spring 1993 Distinguished List- Fall 1993 Honor List- Spring 1994
