IT Manager
Esaraha
Total years of experience :14 years, 3 Months
● Revamped whole Esaraha Feedback System.
● Implemented Esaraha Online Webportal Feedback System (Laravel as main platform used).
o Create an Online or Android App Survey System
o Survey Template System (flexibility on layout and features for each survey)
o Dashboard feature. (View charts, figures and stats to be used for evaluating surveys)
o Export Dashboard to PDF. (For easier presentation of reports as a PDF file)
o Implemented Database optimization for fast queries for large data.
o User-Role feature. (add/edit users for multiple users with each their own roles, ex. Area Managers, Store Managers, etc.)
o Email Campaign feature. (sends surveys to thousands of emails)
Revamped websites with features using Laravel (PHP Platform) and VUE JS as Single Page Application approach. Currently I have been expanding my skills on NodeJs. Converted Wordpress websites to Laravel and Bulma for easier customization. Managed hosting server using CPanel and WHM. I have experience on GIT for easy deployment and versioning control. Used MySQL as database and has previous experience using MongoDB.
Associate Core Systems Support
● Maintain and Monitor Qualfon’s systems (VOIP, Webservers, Network, etc.) through an interface which is CA Systems APM Webview.
● Interpret data from CA Systems APM Webview on which servers are in poor condition or has congested network and implement the best course of action.
● Provide system health check reports that can be used to optimize the system.
MIS Officer
● Call Center System Administrator
● Setup and maintain call center system using Vicidial (server hosted remotely or locally)
● Optimized the call center system by using a multi-server Setup.
o One Asterisk (handles the calls) Server, one webserver (handles the web GUI for the agents) and one database server.
o Configured the database server with 2 Solid State Drives as raid 1.
Web Developer
● Customized CRM (PHP and MySQL) for Vicidial
● Property Investment Management System (can upload images and files for download as zip and update property details)
● Create, manage and update Wordpress websites.
CCTV Administrator
● Setup CCTV System using Zoneminder
o Can be viewed and control cameras online
o Enabled Motion Detect (record only of motion is detected)
Network Administrator
● Used PFsense as the router/firewall component
o Made VOIP data as priority in the network to access the internet
o Port forwarding
o Internal DNS for local name servers or stations
o Blocked some sites for certain stations
o Configured failover internet connection with 4 internet lines and 2 networks.
Java Programmer
● Developed Java based Graphical User Interface on an Asterisk PBX server
System Admin
● Maintain the VOIP server (Elastix/Asterisk)
PHP Programmer
● Carry out website updates
● Updated its E-commerce website (PHP, javascript and Mysql)