Ria Dizon, Medical Transcriptionist / Receptionist / Secretary

Ria Dizon

Medical Transcriptionist / Receptionist / Secretary

American Mission Hospital

Location
Bahrain
Education
Bachelor's degree, Nursing
Experience
5 years, 2 Months

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Work Experience

Total years of experience :5 years, 2 Months

Medical Transcriptionist / Receptionist / Secretary at American Mission Hospital
  • Bahrain - Manama
  • October 2014 to October 2016

- Greeting incoming and outgoing patients.
- Answering phone calls.
- Re-directing calls as needed.
- Taking and forwarding messages as appropriate.
- Managing e-mails.
- Filing and sorting patients' medical records.
- Verifying insurance approval eligibility for radiology procedures.
- Scheduling appointment reservations.
- Coordinating patient care with doctors and other medical staffs.
- Proper endorsement to doctors, nurses and management.
- Customer service (general hospital information and hospital process inquiries).
- Transcribing of Radiology, Laboratory, and Histocytopathology reports.
- Active member of radiology and laboratory team.

Front Desk Representative / Secretary at Al Resalah Medical Centre
  • Bahrain
  • April 2013 to October 2014

- Greeting incoming and outgoing patients.
- Answering phone calls.
- Re-directing calls as needed.
- Forward messages as appropriate.
- Filing medical insurances.
- Verifying insurance eligibility.
- Contact insurance companies for patient treatment approvals.
- Scheduling appointment reservations.
- File keeping and sorting.
- Coordinating patient care with all clinical staffs.
- Proper endorsement to doctors, nurses and management.
- Customer service (medication, insurances and public inquiries).
- Active member of the management team.

Staff Nurse at Plaridel County Hospital
  • Philippines
  • June 2011 to February 2012

- Vital signs monitoring.
- Administration of medications.
- Bedsore care.
- Post-operative wound care.
- Patient’s advocate.
- Keeping patients comfortable.
- Proper endorsement to medical authorities.
- Proper documentation of observations and interventions.

Office Staff at GL Pharma Phils. Inc.
  • Philippines
  • July 2010 to April 2011

 Recording attendance of co-workers.
 Answering phone calls.
 Re-directing calls as needed.
 Jotting down messages as appropriate.
 Transcribing letters and memos.
 Checking and answering company’s e-mail messages.
 Scheduling appointment reservations.
 File keeping.
 Monitoring medication status and encoding as per stock and expiration.
 Proper endorsement to purchasing officer for orders.
 Customer service (medication and public inquiries).
 Active member of the management team.

Education

Bachelor's degree, Nursing
  • at Angeles University Foundation
  • April 2008

Tertiary 2004 - 2008 Bachelor of Science in Nursing Angeles University Foundation Angeles City, Pampanga, Philippines

High school or equivalent, General Science
  • at Holy Child Academy
  • April 2004

High School Diploma Holy Child Academy Bagong Pag-asa Subdivision, Apalit, Pampanga, Philippines

High school or equivalent, General Science
  • at Holy Child Academy
  • April 2000

Primary 1994 - 2000 Grade School Diploma Holy Child Academy Apalit, Pampanga, Philippines

Specialties & Skills

Customer Service
First Aid
English
Microsoft Office
Filipino
ANSWERING
CUSTOMER SERVICE
DOCUMENTATION
ENCODING
PURCHASING
SCHEDULING

Languages

English
Expert
Tagalog
Native Speaker

Memberships

Singles/Couples for Christ
  • Christian Life Program Member
  • November 2012

Training and Certifications

UNDERSTANDING DIALYSIS (Certificate)
Date Attended:
July 2008
Valid Until:
July 2008
TAKING A STAND AGAINST PAIN (Certificate)
Date Attended:
July 2008
Valid Until:
July 2008
PREVENTING ETHICAL PITFALLS IN CARING (Certificate)
Date Attended:
July 2008
Valid Until:
July 2008