Medical Transcriptionist / Receptionist / Secretary
American Mission Hospital
Total years of experience :5 years, 2 Months
- Greeting incoming and outgoing patients.
- Answering phone calls.
- Re-directing calls as needed.
- Taking and forwarding messages as appropriate.
- Managing e-mails.
- Filing and sorting patients' medical records.
- Verifying insurance approval eligibility for radiology procedures.
- Scheduling appointment reservations.
- Coordinating patient care with doctors and other medical staffs.
- Proper endorsement to doctors, nurses and management.
- Customer service (general hospital information and hospital process inquiries).
- Transcribing of Radiology, Laboratory, and Histocytopathology reports.
- Active member of radiology and laboratory team.
- Greeting incoming and outgoing patients.
- Answering phone calls.
- Re-directing calls as needed.
- Forward messages as appropriate.
- Filing medical insurances.
- Verifying insurance eligibility.
- Contact insurance companies for patient treatment approvals.
- Scheduling appointment reservations.
- File keeping and sorting.
- Coordinating patient care with all clinical staffs.
- Proper endorsement to doctors, nurses and management.
- Customer service (medication, insurances and public inquiries).
- Active member of the management team.
- Vital signs monitoring.
- Administration of medications.
- Bedsore care.
- Post-operative wound care.
- Patient’s advocate.
- Keeping patients comfortable.
- Proper endorsement to medical authorities.
- Proper documentation of observations and interventions.
Recording attendance of co-workers.
Answering phone calls.
Re-directing calls as needed.
Jotting down messages as appropriate.
Transcribing letters and memos.
Checking and answering company’s e-mail messages.
Scheduling appointment reservations.
File keeping.
Monitoring medication status and encoding as per stock and expiration.
Proper endorsement to purchasing officer for orders.
Customer service (medication and public inquiries).
Active member of the management team.
Tertiary 2004 - 2008 Bachelor of Science in Nursing Angeles University Foundation Angeles City, Pampanga, Philippines
High School Diploma Holy Child Academy Bagong Pag-asa Subdivision, Apalit, Pampanga, Philippines
Primary 1994 - 2000 Grade School Diploma Holy Child Academy Apalit, Pampanga, Philippines