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Rola Al Nimer, Sales Manager - Banquet

Rola Al Nimer

Sales Manager - Banquet ·IHG

United Arab Emirates

Diploma, Interior Design

Work experience

Total years of experience: 20 years, 9 months

Sales Manager - Banquet

January 2022 - January 2023

IHG

Dubai, United Arab Emirates

January 2022 - January 2023

Handling and converting Meetings, Events, and Group inquiries.
Planning events in conjunction with the client.
Arrange and carry out Hotel show rounds.
Ensure the complete administration and execution of all planned events.
Negotiate space, dates, and rates to obtain booking goals while focusing on shoulder and off-season business.
Each month review the next 6 months' availability to highlight high or low-demand dates and take steps to minimize the risk of any shortfall or overbookings.
Assist in preparing and monitoring sales, department, and budgetary reports as and when required.
Assist in the operation once the event starts and be involved in the pre-briefing with the operation team to make sure to pay attention to all highlighted points of services required by the client to meet the guest's expectation

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Banquet Sales Manager

January 2010 - January 2020

Holiday Inn Bur

United Arab Emirates

January 2010 - January 2020

● Handling and converting Meetings, Events, and Group inquiries.
● Planning events in conjunction with the client.
● Arrange and carry out Hotel show rounds.
● Ensure the complete administration and execution of all planned events.
● Negotiate space, dates, and rates to obtain booking goals while focusing
on shoulder and off-season business.
● Each month review the next 6 months' availability to highlight high or
low-demand dates and take steps to minimize the risk of any shortfall or
overbookings.
● Assist in preparing and monitoring sales, department, and budgetary
reports as and when required.
● Assist in the operation once the event starts and be involved in the
pre-briefing with the operation team to make sure to pay attention to all
highlighted points of services required by the client in order to meet the
guest expectation

Company industry:
Hospitality & Accomodation
Job role:
Sales

Business Development Manager

April 2015 - September 2019

Park Regis Business Bay Dubai

April 2015 - September 2019

, Dubai, UAE
● Develop a growth strategy focused both on financial gain and customer
satisfaction
● Conduct research to identify new markets and customer needs
● Arrange business meetings with prospective clients
● Promote the company’s products/services addressing or predicting
clients’ objectives
● Prepare sales contacts and insuring adherence to law-established rules
and guidelines
● Keep records of sales, revenue, invoices, etc
● Responsible for the weekly, monthly, sales plan reports,
marketing plans & providing management with feedback.
● Provide trustworthy feedback and after-sales support
● Build long-term relationships with new and existing
customers
● Develop entry-level staff into valuable
salespeople.
19th

Job role:
Management

Business Development Manager

February 2018 - July 2019

Tulip Inn

United Arab Emirates

February 2018 - July 2019

● Following up on new business opportunities and setting up meetings
● Identifying sales leads, pitching services to new clients and maintain a
good working relationship with new contacts
● Planning and preparing presentations
● Communicating new product developments to prospective clients
● Overseeing the development of marketing literature
● Good communication skills, good business sense, deep understanding of
marketing principles, positive attitude negotiation skills & plenty of
initiative.

Company industry:
Hospitality & Accomodation
Job role:
Management

Senior Sales Manager

June 2016 - November 2017

United Arab Emirates

June 2016 - November 2017

● Drawing up proposals, contracts, and general correspondence with all
government/corporate & leisure clients.
● Take over responsibilities in drawing up guidelines and sequences for the
following:
● Sales & Marketing Strategies
● Offers, special promotions & contracts for FIT, Groups & Long stay
● Follow up on all decision deadlines
● Proposals for meeting & banqueting including Out Door Catering
● Competition checks
● PR to all key/ potential accounts
● Marketing exposure through Local Road Shows & Exhibitions
● Assisting DOSM in preparing for all internal meetings related to sales &
marketing department.

Job role:
Sales

Senior Sales Manager

February 2012 - February 2016

Emirates Grand Hotel

United Arab Emirates

February 2012 - February 2016

● Adhere to deposit guidelines
● Handling all negotiations for groups, B2B contacts,
● Planning for 3 months ahead (focusing on main points for sales plans,
sales calls, telesales, sales blitz
● Entertainment, site inspection and attending major
local exhibition
● Maintaining and updating accurate data of
accounts - production, lost/ repeat business
& recaptured accounts.
● Carrying out hotel tours and
sight inspections

Company industry:
Hospitality & Accomodation
Job role:
Sales

Senior Sales Manager

November 2010 - January 2012

Miramar Al Aqah Beach Resor

United Arab Emirates

November 2010 - January 2012

● Planning organization of contracted rates with customers
● Handling negotiations and reservation agreements for groups
● Attending weekly and monthly sales & marketing meeting
● Planning for weekly sales schedule / preparing weekly sales report
● Good communications with all government sectors
● handling al hotel tours entertainment and sight inspections

Company industry:
Hospitality & Accomodation
Job role:
Sales

Marketing Manager

January 2009 - December 2009

Hollywood Adventures

United Arab Emirates

January 2009 - December 2009

● Accountable for every logistical element of events, food & beverages,
room set-up, audiovisuals, entertainment… etc.
● Make sure every conference stick to budget
● Recognize opportunities and areas for the cost savings
● Made, handle and maintain good relations with the logistics providers.

Company industry:
Real Estate
Job role:
Marketing and PR

Sales Manager

January 2007 - December 2008

Al Raha Beach Hotel

United Arab Emirates

January 2007 - December 2008

● Manage, and discuss events and group reservations
● Draw up offers, contracts, and general correspondence with clients.
● Planning and organization of written, telefax, and personal contracts with
customers and supervision of these contracts
● New acquisition of customers in all segments focusing on assigned
segments to ensure hotel plan and budget are met
● Maintaining accurate date of accounts with all reports related
(production, lost business, repeated business….. etc.
● Providing support and clear communication with banquet administration
& banquet operations for events.

Company industry:
Hospitality & Accomodation
Job role:
Sales

Sales Executive

March 2005 - December 2006

Sharjah National Hotels

United Arab Emirates

March 2005 - December 2006

● Handling and managing accounts (corporate and seizure
● Handling conference and banquet sales
● Devising marketing plans and assisting in preparing budgets
● Public relations and marketing of the property

Company industry:
Hospitality & Accomodation
Job role:
Sales

Banquet Sales Executive

October 2003 - April 2005

Hilton Abu Dhabi

United Arab Emirates

October 2003 - April 2005

Government / Corporate/ Mice -

Company industry:
Hospitality & Accomodation
Job role:
Sales

Banquet Coordinator

June 2000 - October 2003

Rotan

United Arab Emirates

June 2000 - October 2003

● Implement all sales action plans related to the market area
● Establish and maintain files on major active accounts
● Promote and produce sales leads for sister hotels
● Entertain minimum of 5 accounts on a weekly basis

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Jordan University for Women

January 1995

January 1995

Diploma, Interior Design

Jordan

Skills

CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
GOVERNMENT
Expert
GOVERNMENT
Expert
MARKET PLANNING
Expert
MARKET PLANNING
Expert
MARKETING
Expert
MARKETING
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
SALES
Expert
SALES
Expert
NEXT
Expert
NEXT
Expert
B2B
Expert
B2B
Expert

Languages

Arabic
Expert
English
Expert