Finance & Administration
HELP Logistics
Total years of experience :13 years, 7 Months
• Manage financial planning, budgeting, and forecasting processes to ensure alignment with organizational goals and objectives.
• Oversee financial reporting and analysis, providing insights to inform strategic decision-making by senior leadership.
• Ensure compliance with regulatory requirements and organizational policies, implementing internal controls as necessary.
• Supervise administrative functions, including human resources, facilities management, and IT operations, to support organizational effectiveness.
• Collaborate cross-functionally with program managers, development teams, and other stakeholders to optimize resource allocation and maximize impact.
• Lead and mentor a team of finance and administrative professionals, fostering a culture of excellence and continuous improvement.
Achievements:
- Achieved 100% compliance rate and zero penalties through regular audits of labor laws and regulations.
- Implemented an employee referral program that led to a 20% rise in internal hires.
- Created and ran an inclusive wellness program, reducing sick days by 30% and boosting productivity by 20%.
- Implement a flexible work program in collaboration with management, resulting in a 40% reduction in stress levels.
Key Responsibilities:
Empowering leadership team, managing full recruitment cycle, advising management on business strategies, learning & development, performance appraisal, compensation, and succession planning. Acting as an internal consultant by analyzing and recommending solutions to human resource issues relating to the assigned program or section area. Develops, revises, and implements HR policies and procedures.
Teaching yoga flows & poses and advising students regarding their lifestyle issues, mind control, and diet.
- Developed and implemented personalized yoga sequences tailored to individual students' needs, resulting in a 15% increase in students' flexibility.
- Provided guidance on mindfulness techniques and stress management strategies, resulting in a 15% reduction in students' reported stress levels.
Achievements:
- Managed a team of onsite and remote 25 HR and accounting professionals, overseeing all aspects of the Human Capital function for a global outsourcing business firm.
- Streamlined recruitment processes by implementing a new applicant tracking system, resulting in a 20% decrease in time-to-fill for open positions within the organization.
- Developed and executed a change management plan for the implementation of a new global HR system, resulting in a 20% reduction in administrative errors.
Key Responsibilities:
Managing the end-to-end Human Capital function, managing team productivity, recruitment, performance management, learning and development, key talent management, and strategic & change management activities.
Achievement:
- Reducing turnover from 17.5% to 11%.
Key Responsibilities:
- Managing the recruitment process.
- Developing compensation and benefits plans and departmental budgets.
- Designing company policies.
- Shaping the company brand strategy.
- Organizing learning and development programs.
- Executing employees’ career development paths.
Achievements:
- Developed customized summaries of qualifications for over 500 job applicants, resulting in a 15% increase in interview invitations.
- Designed visually appealing resume formats with exceptional designs that captured the attention of potential employers, leading to a 15% higher response rate from job applications.
- Strategically incorporated relevant keywords into resumes to optimize applicant tracking system (ATS) rankings, resulting in a 20% increase in resume shortlisting by employers.
Main Focus:
- Prepare summaries of the qualifications of an applicant searching for a job.
- Make sure the resume presents the applicant's qualifications, job history, and experience in a clear and readable format with an excellent design that would catch a potential employer's attention.
- Use relevant keywords when listing the applicant's qualifications, skills, education, and job history.
Achievements:
- Managing recruiting, productivity, benefits, and payroll for 120+ employees in Jordan, US, and Poland.
- Conducted thorough workforce analysis and developed strategic hiring plans to support the company's expansion goals, resulting in a 27% increase in staff members over a 2-year period.
- Utilized an extensive recruitment network to fill 15 open positions within a tight timeline, ensuring minimal disruption to team productivity and reducing time-to-hire by 15%.
- Established an efficient system for handling employee requests, resulting in a 50% decrease in response time and improved overall employee satisfaction.
Key Responsibilities:
- Responsible for senior-level decision-making, day-to-day management, and the organization's strategic direction.
- Understanding the goals and activities of the business which will help the individual create a system that is regulated and monitored as per decided goals.
- Constant communication and planning with the organization's directors to understand global and local workforce requirements as per expansion plans.
- Recruitment when required and conducting interviews to select the individual most suitable for the position.
- Create a culture of accountability, responsibility, and optimism within the organization.
- Aid senior management in succession planning for critical mid and senior-level positions.
- Create structures that promote growth and motivation for employees of the company.
- Taking exit interviews and evaluating with management on the same.
- Strong recruitment network as per needs of the company.
- Handle all small and large requests by employees.
- Create and maintain a policy handbook for local and international policies.
Regional HR and Recruitment Lead. Managing HR operations and leading a big team at full capacity in Jordan, UAE, and Saudi Arabia
Achievements:
- Collaborated with hiring managers to assess staffing needs and developed a comprehensive recruitment strategy, resulting in a 30% reduction in time-to-fill for open positions.
- Sourced and screened resumes of both local and expat candidates, ensuring alignment with required skills and qualifications. Increased candidate pool by 50% through proactive networking and targeted outreach efforts.
- Conducted in-person and phone interviews with candidates, evaluating their fit for the organization based on cultural alignment, technical skills, and experience. Implemented competency-based interview techniques that led to a 20% increase in successful hires.
- Prepared employment contracts, facilitated onboarding processes, and co-managed payroll activities for new hires. Streamlined contract preparation procedures, resulting in a 40% decrease in turnaround time.
Main Focus:
* Recruitment
* On-boarding
* Personnel Management
* Planning company structure
Achievements:
- Filled multiple critical technical openings within tight timeframes by conducting behavioral and situational interviews, resulting in a 25% reduction in time-to-fill for key roles.
- Collaborated with hiring managers to write and review job descriptions, ensuring an accurate representation of job requirements and attracting top talent. Increased applicant pool by 20% through strategic language optimization.
Key Responsibilities:
- Comprehensive knowledge of the full cycle of the recruitment process, including sourcing, interviewing, reference checking, tracking, salary negotiations, and closing.
- Effectively recruited candidates through Internet research, job sites, internal database, cold calling, referrals, networking, job fairs, and other strategies to close 5 roles as a minimum each month successfully.
- Possess vital technical/business insight and understand technical requirements; deep sourcing skills, sourcing passive candidates with excellent candidate assessment skills.
- Work with hiring managers on defying the role’s required experience and competencies.
- Develop a pool of qualified candidates in advance of need.
- Deliver training to entry-level new employees during their onboarding utilizing best practice delivery methods.
- Establish and maintain professional relationships with candidates.
- Coordinate with recruitment business partner to update her on recruitment progress.
HR and Administration Senior Officer at Arab Foundations Forum
- Implement AFF HR policies and procedures, guidelines and standards.
- Arrange for posting of job vacancies internally and externally.
- Work with Executive Director in the process of sourcing, screening and testing candidates.
- Conduct orientation presentation for new hires (onboarding process).
- Prepare list of new joiners and send to training for induction program
- Complete monthly and year-end reports regarding; terminations, transfer, promotions and new hires.
- Meet with business managers to assess needs and performance gaps.
- Provide support to personnel in the form of coaching and mentoring.
- Provide guidance on training topics and leads less experienced training professionals in completing training projects.
- Review employees’ evaluations along with the concerned function head and submit recommendations to Management.
Communications and Media Officer at The National Center for Culture and Arts
- Prepare and implement marketing strategies for the various activities and events to deliver key messages of NCCA.
- Plan, organize, coordinate, promote, and facilitate NCCA events by using social media channels.
- Recruit and supervise suitable individuals for a variety of volunteer roles.
- Write event reports noting attendance, times, and significant problems. Supervising support staff as needed.
- Handling all communications and networking in support of NCCA events.
- Speak publicly at interviews, press conferences and presentations.
- Edit in-house magazines, case studies, speeches, articles and annual reports.
- Organize promotional events such as press conferences, open days, exhibitions, tours and visits.
- Hand and develop content for social media and online marketing and analyzing media coverage.
- Stay in touch with the latest developments in the social media world by attending media activities.
- Develop and implement policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
- Support the branding activities in positioning and promoting Bayt.com Inc. as a preferred employer in the local market.
- Determine recruiting plan in line with business needs.
- Define performance review schedule and ensures reviews have been conducted by the business leads.
- Define training curriculum per job within the company.
- Ensure the identification of learning needs is conducted by line managers and oversees the design, development and execution of learning programs to enhance employee.
- Propose new HR strategies to improve the working environment at the company.
- Work with business leads to define the optimal organization model for the company.
- Prepare and post the vacancies on the company website, performing searches for qualified candidates according to relevant job criteria, using our database.
- Draft job descriptions and identifying core competencies required for the position.
- Screening, shortlisting, interviewing and selecting candidates. Coordinating interviews with the relevant managers.
- Advise job applicants of the success or failure of their application.
- Handle new joiners’ induction and on-boarding, prepare employment contracts, and ensure completion of new joiners’ files. Train new joiners on the company sites and HR software for employees.
- Follow up on employees’ attendance and missing leaves.
- Arranging employee events and gatherings to boost communication and harmony among employees.
- Coordinate communication, clearance and exit procedures of resigned employees to ensure win/win exit management.
- Manage employee’s files and records (hard/soft copies).
- Community initiative programs (organizing & participation).
- Demonstrate understanding of Jordanian labor law, internal system, employment contracts, and social security laws.
Postgraduate diploma in The Human Resource Management Professional (HRMP). 300 hours long divided into 200 hours of theoretical learning and 100 hours of practical training in Talal Abu-Ghazaleh Organization (TAG-Org). I have completed a 100 hours of structured practical training as an intern on Recruitment, Strategic HR Planning, Compensation and Job Description at Talal Abu-Ghazaleh Recruitment and Human Resources Development (TAG-Recruit).
- Nominated for the student council - Ushered in the first International Conference that was held by Jordanian University on New horizons in address, language, literature and culture
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