Store Manager
Dream Mart Supermarket llc of EMART GROUP
Total years of experience :9 years, 0 Months
• A comprehensive understanding of retail laws, security & health and safety issues.
• Creating short and long terms business plans.
• Can support a team and manage both good and poor performance.
• Proactive and able to use initiative when solving problems.
• Commercial awareness with superb business skills.
• Having a fast moving `can do` attitude.
• Good IT skills and knowledge of the latest retail software systems.
• Able to develop staff through performance management. Responsible for the overall direction, coordination, and evaluation of several departments as well as overall store sales success.
• Planned, implemented, and followed-up on weekly sales programs.
• Managed, controlled, and tracked store payroll and budget.
• Executed communication, training and strategic plans through actively engaging with store associates and department managers.
• Conducted store tours to evaluate store conditions and react and implement timely solutions accordingly.
• Managed hiring process, personnel work schedules and attendance procedures.
• Managed, supervised and provided leadership to up to 35 employees
• Stocked shelves, racks, cases and bins with new merchandise; prepared food displays
• Determined if inventory was sufficient for needs; ordered merchandise when necessary
• Interacted with vendors; prepared purchase orders; tracked status of requisitions and orders
• Answered customers' questions about merchandise and advised customers on merchandise selection
• Provided excellent customer service.
• Successfully developed a training plan for employees within the department
• Responsibilities included maintenance of merchandise, stock and pricing
• Efficiently ordered and planned products when dealing with distributors/suppliers
• Monitored daily operations and overall conditions of the store
• Exceeded the expectations of customers by ensuring a friendly and helpful environment
• Actively promoted a cooperative and harmonious working climate to boost morale, productivity and efficiency.
• Assisted the team in meeting sales, stock loss, labor objective and margin goals to increase profitability.
• Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
• Tracked, analyzed, and predicted sales.
• Monitored product display, signage, promotions, and inventory while maintaining a quality store appearance.
• Monitored the accuracy of sales transactions.
• Managed cash flow activities, including deposits, accounts receivable, accounts payable, and payroll.
• Utilized appropriate software to perform accounting and sales tracking.
• Worked in subha shree jagdamba cement mills pvt.Ltd in the capacity of marketing officerFrom 8th Aug 2006 to Jan 2008
• Worked in chhimek mini market simara, Nepal as a marketing officer from 15th June 2008 to 5th march 2010.
• Worked in Saudi lulu hypermarket as IT sales Staff from 15th may 2010 to 6th December 2012
• Worked as a IT sales executive in Sharaf DG for 5 months.(Dubai & Qatar)
• Currently working in Mayur woven’s pvt ltd (Moti Bhoyan, Kalol Road, Gujarat) as a Marketing Representative.
• Creating targeted business development and marketing strategies.
• Putting together professional teams of people who are all pulling in the same direction.
• Ensuring high standards are constantly maintained in every field
• Maintaining and providing comprehensive product information to customers.
• Understanding and demonstrating customer care and high levels of customer service.
• Displaying good listening skills to identify customer needs.
• Confidently making and closing sales.
• Understanding the importance of best selling lines and feature hotspots.