Web Researcher
Elfin Design Consultants
Total years of experience :7 years, 1 Months
My role in the company as Web Researcher (US based DOD prime contractor - procurement)
• Sourcing products manufacturer/dealers/distributors and vendors sending RFQ (Request for Quotation) and if equal is accepted sending RFQ to competitor vendor.
• Request quotes and update all quotes in Excel in our require format compare prices from vendors.
• Negotiate appropriate prices & payment terms for supply.
• Research and evaluate potential vendors in the market (web research).
• Coordinating with the USA team (Skype, Zoom, WhatsApp or Outlook).
About Key Recruitment Solution Pvt. Ltd. (Key Resourcing)
Key Resourcing combines deep industry knowledge with specialized expertise in RPO (Recruitment
process outsourcing). They have a dedicated team of professional Researchers and Sourcing specialist
offering top of the line global RPO services. Their services are available over a wide geographical area
that spans across Asia Pacific, Africa, Europe and American markets, making them one of the leading
RPO firms.
My role in the company as Campaign Administrator (Staffing & Recruitment / Internet Researcher)
* Candidate profile sourcing from social media platforms like LinkedIn, Facebook, Xing, Google.
* LinkedIn profile sourcing, Email Id Sourcing, Data cleansing.
* Coordinate with the clients and Head of Research for campaign tasks on (Skype and Outlook).
* Handle Email sourcing team. Assign tasks to team on Dailey basis, and collect all work done.
* Handle quality check and delivery of projects.
* Cleaning of database in excel make all in proper formats and update in database software
My role in the company as Campaign Administrator (Staffing & Recruitment / Internet Researcher)
• Candidate profile sourcing from social media platforms like LinkedIn, Facebook, Xing, Google.
• LinkedIn profile sourcing, Email Id Sourcing, Data cleansing.
• Coordinate with the clients and Head of Research for campaign tasks on (Skype and Outlook).
• Handle Email sourcing team. Assign tasks to team on Dailey basis, and collect all work done.
• Handle quality check and delivery of projects.
• Cleaning of database in excel make all in proper formats and update in database software.
My role in the Store as Sales Manager.
• Handle ice cream store and Sale of ice cream products.
• Handle scooping counter and cash counter.
• Manage ice cream stocks/orders.
• Handle store and sales.
About Aegis Limited. (Aegis BPO)
We are a leading global business services provider of customer experience management. We offer a
comprehensive suite of solutions that helps your business plan deeper, transparent and better
optimized customer connections and experiences- from strategy development through execution. For
30 years, we have been the go-to experience creators for global giants across outsourcing and
technology.
My role in the company as customer service executive (Etisalat Process)
* Answer Inbound calls professionally to provide information about products and services, take/
cancel complaints or obtain details of complaints.
* Answer inbound calls for various reasons- take orders, answer inquiries, resolve complaints and
provide product information.
* Keep records of customer interactions and transactions, recording details of inquiries,
complaints, and comments, as well as actions taken. Process orders, forms and applications.
* Ensure that a delivers the highest standards of service to customers.
* Outbound calling for giving customers information regarding our new plans and products.
My role in the company as customer service executive (Etisalat Process)
• Answer Inbound calls professionally to provide information about products and services, take/ cancel complaints or obtain details of complaints.
• Answer inbound calls for various reasons- take orders, answer inquiries, resolve complaints and provide product information.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Ensure that a delivers the highest standards of service to customers.
• Outbound calling for giving customers information regarding our new plans and products.
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