Sales Manager
Muna Noor Manufacturing & Trading LLC
Total years of experience :20 years, 10 Months
Key Result Areas:
Monitoring team’s Leads & Opportunities in SAP Byd & updating opportunities in a periodic manner so that available sales forecast is accurate
Guiding team to resolve customer complaints in an efficient manner if the same is escalated
Preparing and sharing the reports for team’s sales projections based upon anticipated projects on a quarterly, half-yearly & annual basis
Coordinating with team’s key accounts and potential key accounts; guiding & supporting junior team members to meet their individual sales targets
Collaborating with Contractors, Project Consultants and Project Clients wherever necessary for the acceptance of Technical Submittals & materials
Formulating and ensuring the achievement of the business plans (portfolio targets and revenue targets) through project acquisitions
Designing and implementing complex yet workable business strategy which concentrates on augmenting the revenue
Negotiating key technical & commercial terms & conditions with customers for major projects/ orders
Performing market surveys and analyzing scenarios for negotiating
Administering client relationship management across all stages; escalating customer grievances to the appropriate role-holder for resolution
Following up for timely collections of all required forms & documentation and preparation of all MIS Reports; analyzing variances and devising required action
Mentoring & monitoring the performance of diverse, multi country-cultural team to ensure efficiency in process
Evolving competency among the team members; managing appraisal process across the levels; conducting interviews to recruit the right talent & resources
Ensuring achievement of KPIs in terms of productivity, operating efficiency, rejection, cost & customer service
Highlights:
Successfully rolled out the Stores & Procurement module of Premier Logistics ERP at Truckoman’s remote location by training the end users of the Stores and Procurement module; Direct Reports: 2 Storekeepers
Performed the verification of Stock level of Fast Moving items to ensure adequate stock levels are maintained
Prepared detailed inventory report and showcased month-on-month/quarter-on-quarter variation in inventory
Administered operational procedures for activities like verification of incoming and outgoing material, management of material and warehouse inventory current
Applauded for massive savings to the tune of over 13.2 Lakh rupees per annum through Alternate source development and volume negotiations with existing sources
Monitored supply of machined forgings, castings and bar components with respect to the released schedules and ensured seamless delivery for manufacture
Prepared documents like LPO amendments, Material Release memo’s, Gate Passes (returnable/non-returnable material), Material Transfer Notes and so on
(Full time) in Marketing
