Branch Manager
National Bank Of Abu Dhabi
Total years of experience :25 years, 6 Months
Job Description
• Ensure introducing "Superior Quality Service" and solving customers' problems immediately.
• Maintain strong relationship with the branch's customers.
• Setting marketing plans and marketing of bank products, which will help in achieving the branch’s target.
• Explain any new products to the staff and customers.
• Marketing the bank products to "Walk in" customers, beneficiaries and others.
• Maintain the required level of control for the branch’s / unit’s operations
• Always be around the staff and customers and support day-to-day branch operations when necessary.
• Proper distribution of workload among available force.
• Set and execute cross training plans to enhance staff capabilities and knowledge in order to and maximize utilization of available resources.
• Appraise staff and weaknesses; propose relocation in case of necessity for best utilization of staff capacities.
• Create second line staff at all levels within the area of responsibility.
• Propose the staff promotions /incentives.
• Supervise training of new hires.in
Job Description
• Ensure introducing "Superior Quality Service" and solving customers' problems immediately.
• Maintain strong relationship with the branch's customers.
• Setting marketing plans and marketing of bank products, which will help in achieving the branch’s target.
• Explain any new products to the staff and customers.
• Marketing the bank products to "Walk in" customers, beneficiaries and others.
• Maintain the required level of control for the branch’s / unit’s operations
• Always be around the staff and customers and support day-to-day branch operations when necessary.
• Proper distribution of workload among available force.
• Set and execute cross training plans to enhance staff capabilities and knowledge in order to and maximize utilization of available resources.
• Appraise staff and weaknesses; propose relocation in case of necessity for best utilization of staff capacities.
• Create second line staff at all levels within the area of responsibility.
• Propose the staff promotions /incentives.
• Supervise training of new hires.in
Job Description
1- Prepare credit facilities files and all fulfill all related documents
2- Make site visits to clients within my area and fill site visit report
3- Follow up clients accounts performance and turn over of accounts
4- Follow up loans past dues and report to loan center and recovery departments.
5- Managing personal accounts of special company’s employees with a sound experience of customer service duties as opening and closure of accounts, term deposits, credit cards, personal loans, overdraft, corporate service with a strong knowledge of needs, types and forms of corporate accounts and various products rendered or provided.
6- Maintaining good relationship with existing and potential clients by identifying their requirements and offering the wide range of financial solutions that we offer, as well as monitoring day-to-day activities of accounts.
7- Involve, support and follow-up the Customer Services Officers achieving their targets in Cr. Facilities and Liabilities
Employer : District Manager (Delta Area) professional Loans .
National Societe General Bank
Job title : Section Head (Specialist)
Employer country : FRANCE
From : 15/7/2007till 30/11/2007
Job Description
Use the professional data in the branches where I exist as well as my relations to promote the sale professionals products.
1- Prepare credit facilities files and all fulfill all related documents
2- Make site visits to clients within my area and fill site visit report
3- Follow up clients accounts performance and turn over of ODA accounts
4- Follow up loans past dues and report to loan center and recovery departments.
5- Ensure that branches in my area are achieving their targets through:
• Involve, support and follow-up the branches in achieving their targets in Cr. Facilities and packages
• Find out and present new contacts and clients to branches within my area.
• Furnish branches within my area with all relevant information in Pro. Market (competitors updates, experience gained from other colleagues in other districts, new co-branding deals, ….)
Marketing Dept. ( Section Head ) Responsible for developing and implementing marketing plans to promote our Bank products. This includes: direct marketing, preparing presentations to clients, providing feedback managing a product range and defining its marketing & sales strategies to be in line with the business strategies making recommendations based on clients needs.Responsible for the bank marketing communication activities - Organizing corporate events - Supervising advertising agencies activities Identifying areas of participation such as sponsorships, exhibitions, conferences - Reviewing company communication & PR activities such as press release, newsletter, corporate profile -Issuing appropriate reports when required
Financial affairs & planning dept.
Responsible for reconciliations with correspondents & local banks and preparing the bank financial statement & income statement and controlling the financial transaction between the head office and the branches.
Preparing and reviewing the management reports:
Cost of funds.
Sources and uses.
Staff expenses.
Profit & loss report.
Other operating expenses
Preparing all central bank reports.
Preparing and reviewing the central bank reports:
All the central bank analysis and reports
Marketing Dept
Responsible for developing and implementing marketing plans to promote our Bank products. This includes: direct marketing, preparing presentations to clients, providing feedback managing a product range and defining its marketing & sales strategies to be in line with the business strategies making recommendations based on clients needs.
Responsible for the bank marketing communication activities - Organizing corporate events - Supervising advertising agencies activities Identifying areas of participation such as sponsorships, exhibitions, conferences - Reviewing company communication & PR activities such as press release, newsletter, corporate profile -Issuing appropriate reports when required
Customer Services dept. :
•Managing personal accounts of special company’s employees with a sound experience of customer service duties as opening and closure of accounts, term deposits, credit cards, personal loans, overdraft, corporate service with a strong knowledge of needs, types and forms of corporate accounts and various products rendered or provided.
• Managing a system for the prevention of money laundry risks according to central bank instructions.
• Maintaining good relationship with existing and potential clients by identifying their requirements and offering the wide range of financial solutions that we offer, as well as monitoring day-to-day activities of accounts.